Software Alternatives, Accelerators & Startups

Make.com VS Amazon Connect

Compare Make.com VS Amazon Connect and see what are their differences

Make.com logo Make.com

Tool for workflow automation (Former Integromat)

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • Make.com Landing page
    Landing page //
    2022-07-05
  • Amazon Connect Landing page
    Landing page //
    2021-11-02

Make.com videos

Zapier vs Integromat - Quick Comparison Review

More videos:

  • Review - Integromat feature tour
  • Review - Introduction to Integromat

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to Make.com and Amazon Connect)
Automation
100 100%
0% 0
Communication
0 0%
100% 100
Web Service Automation
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Make.com and Amazon Connect

Make.com Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Make, one of the best Mulesoft alternatives, the ultimate IT process automation tool for enhancing efficiency, productivity, and collaboration. By automating routine tasks, integrating with existing infrastructure, and offering powerful workflow automation, Make empowers your team to streamline processes and achieve remarkable results.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Make.com offers a cost-effective option for those looking for a business process automation solution, even if it may compromise usability and integration. From your scenario, Make.com seems like a realistic alternative for those with a more limited budget or those willing to work with additional API documentation and webhooks instead of the broader integration that Zapier...
7 Best Zapier Alternatives to Meet Your Integration Needs
Make.com is no different than other tools in this list given that it is a low-code platform, has a drag-and-drop interface, and enables users to automate workflows — which it calls “scenarios”. Make was known as Integromat before its rebranding in 2022, post which they have heavily invested in revamping their website and app UI.
Top 5 Best Integration Software for 2023
Make is a powerful visual platform which allows you to visually create and automate multi-step workflows, where scenarios are only limited by your imagination. There are thousands of customizable automation templates, which you can change with a simple drag-and-drop builder. The scenarios you create can be run instantly and watched in real time. Powerful filtering, data...
Source: everhelper.me
13 data integration tools: a comparative analysis of the top solutions
Make.com is a highly sought-after tool that allows for smooth data integration and transformation. It boasts an array of functionalities including custom app creation, storage for execution logs, and access to over 300 Make API endpoints, expediting the automation of tasks with ease.
Source: blog.n8n.io

Amazon Connect Reviews

We have no reviews of Amazon Connect yet.
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Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Make.com mentions (0)

We have not tracked any mentions of Make.com yet. Tracking of Make.com recommendations started around Mar 2021.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / about 1 year ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: almost 2 years ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / almost 3 years ago
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What are some alternatives?

When comparing Make.com and Amazon Connect, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs