Integrator.io iPaaS by Celigo
Jitterbit
Improvado.io
MuleSoft Anypoint Platform
tray.io
Zapier
IBM App Connect
Workato
PlayVox
Five9
Scorebuddy
ActivTrak
Calabrio ONE
Stella Connect
Genesys
Observe.AI
Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?
Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.
Centralize, filter, and prioritize all your interactions to identify where the real problems are.
PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.
Integrator.io iPaaS by Celigo PlayVoxJitterbit - Jitterbit is an open source integration software that helps businesses connect applications, data and systems.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.
Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.