Software Alternatives & Reviews

Instant Housecall VS NICE inContact

Compare Instant Housecall VS NICE inContact and see what are their differences

Instant Housecall logo Instant Housecall

Instant Housecall is a software for technical support customer service representatives to remotely help their customers with problems they are having on their own computers at home. Read more about Instant Housecall.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Instant Housecall Landing page
    Landing page //
    2021-09-19
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Instant Housecall videos

LIVE: Instant Housecall! Remote software explained. InstantHousecall

More videos:

  • Review - LIVE: Instant Housecall! Remote software explained. InstantHousecall
  • Review - Instant Housecall Testimonial - Lotus Managed Services

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Instant Housecall and NICE inContact)
Remote Desktop
100 100%
0% 0
Communication
0 0%
100% 100
Office & Productivity
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instant Housecall and NICE inContact

Instant Housecall Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Instant Housecall and NICE inContact, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

BeyondTrust Remote Support - BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.