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Instant Housecall VS Jira Service Desk

Compare Instant Housecall VS Jira Service Desk and see what are their differences

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Instant Housecall logo Instant Housecall

Instant Housecall is a software for technical support customer service representatives to remotely help their customers with problems they are having on their own computers at home. Read more about Instant Housecall.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Instant Housecall Landing page
    Landing page //
    2021-09-19
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Instant Housecall videos

+ Add

LIVE: Instant Housecall! Remote software explained. InstantHousecall

More videos:

  • Review - LIVE: Instant Housecall! Remote software explained. InstantHousecall
  • Review - Instant Housecall Testimonial - Lotus Managed Services

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Instant Housecall and Jira Service Desk)

Instant Housecall

Jira Service Desk

Remote Desktop
100 100%
Remote Desktop
0% 0
Help Desk
0 0%
Help Desk
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instant Housecall and Jira Service Desk

Instant Housecall Reviews

We have no reviews of Instant Housecall yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing Instant Housecall and Jira Service Desk, you can also consider the following products

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BeyondTrust Remote Support - BeyondTrust Remote Support is remote desktop access, service desk, and collaboration software for Windows, Mac, Linux, iOS (iPad, iPhone), and Android devices.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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