Software Alternatives, Accelerators & Startups

Insightful.io VS HelpWire

Compare Insightful.io VS HelpWire and see what are their differences

Insightful.io logo Insightful.io

#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data.
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HelpWire logo HelpWire

HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.
  • Insightful.io Landing page
    Landing page //
    2022-04-13

Trusted by 1000+ global brands, Insightful empowers your organization to analyze and optimize employee performance, productivity and efficiency via deep behavioral data insights. With the help of Insightful, you can understand exactly how your employees work, streamline workflows, manage remote teams, as well as drive productivity at scale.

Insightful is simple, affordable, and available in the cloud or on-premise.

  • HelpWire Landing page
    Landing page //
    2023-08-17

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.

HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.

Top HelpWire features:

Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory

HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

Insightful.io

$ Details
paid Free Trial $6.4 / Annually (per employee per month (billed annualy))
Platforms
Browser Windows Mac OSX Linux
Release Date
-

Insightful.io features and specs

  • Productivity: Productivity analysis and improvement
  • Time Tracking: Yes
  • Time & Attendance Tracking: Yes
  • Monitoring: Yes
  • Real-time Monitoring: Yes
  • Real-time Tracking: Yes
  • Screenshot: Yes
  • Stealth: Yes
  • Manual Time Entries: Yes

HelpWire features and specs

  • Remote Control: Yes
  • Support Chat: Yes
  • Invite Team Memebers: Unlimited
  • Client Management: Yes
  • Multiplatform: Windows, MacOS

Insightful.io videos

Insightful - Workforce Analytics Software

HelpWire videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Category Popularity

0-100% (relative to Insightful.io and HelpWire)
Time Tracking
100 100%
0% 0
Remote Control
0 0%
100% 100
Project Management
100 100%
0% 0
Remote PC Access
0 0%
100% 100

Questions and Answers

As answered by people managing Insightful.io and HelpWire.

Why should a person choose your product over its competitors?

HelpWire's answer:

HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

User comments

Share your experience with using Insightful.io and HelpWire. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Insightful.io and HelpWire

Insightful.io Reviews

21 Time Tracking Tools To Manage Your Workday
Workpuls is a performance-driven employee computer monitoring software that tracks the time employees spend on different tasks. In addition to time-tracking, Workpuls offers many different features including productivity monitoring, remote work management and more. It’s been shown that when you use Workpuls to make more informed decisions about time, you can increase...
Source: hive.com
20 Employee Monitoring Software [2022 Updated List]
If you want employee computer monitoring software that gives you a detailed analysis of your team’s activities, consider using Workpuls. As a result, managers can efficiently schedule tasks. What’s more, it takes random screenshots to give supervisors an idea of what an employee is doing at a given moment.
Source: traqq.com
Hubstaff vs Workstatus Vs Workpuls Vs Timedoctor- The Ultimate Faceoff
Workpuls provides employers with the perfect solution for tracking employees’ daily workflows. This platform caters to various industries, including architecture; insurance; healthcare – both in rural areas or hospitals that cater specifically towards patients suffering from chronic illnesses like diabetes and high blood pressure (Call Center Agent); law firms who need their...

HelpWire Reviews

  1. HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  2. A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free
  3. A reliable and handy app

    For our small business, HelpWire has been a cost-effective solution for remote IT support. Easy to integrate and very efficient.

    👍 Pros:    Easy to use|Free

Social recommendations and mentions

Based on our record, Insightful.io seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Insightful.io mentions (1)

  • [Windows 7 Laptop] How to gain access?
    Rather than go down the path of keylogger that could potentially get flagged, if you get to the point where you can install software I would look at installing something such as insightful.io. Source: over 1 year ago

HelpWire mentions (0)

We have not tracked any mentions of HelpWire yet. Tracking of HelpWire recommendations started around Mar 2021.

What are some alternatives?

When comparing Insightful.io and HelpWire, you can also consider the following products

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.

Butter CMS - API-first CMS + blog platform built for developers & marketers.

Monitask - Employee Monitoring Software with Screenshots, Internet, Activity and Time Tracking

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.