Software Alternatives & Reviews

Insider VS Jira Service Desk

Compare Insider VS Jira Service Desk and see what are their differences

Insider logo Insider

Insider enables marketers to leverage personalization, predictive segmentation and real-time technologies to boost digital growth.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • Insider Landing page
    Landing page //
    2023-10-10
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

Insider videos

Every Game is Awesome - Insider

More videos:

  • Review - The Insider (1999) – AniMat’s Reviews

Jira Service Desk videos

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to Insider and Jira Service Desk)
Email Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100
Marketing Automation
100 100%
0% 0
Project Management
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Insider and Jira Service Desk

Insider Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.

What are some alternatives?

When comparing Insider and Jira Service Desk, you can also consider the following products

Evergage - Evergage's real time web personalization software can help you boost engagement, increase revenue and drive more conversions. Web personalization software that's easy to use.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Adobe Campaign - Adobe Campaign provides campaign, offer, and personalization management capabilities.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dynamic Yield - Personalization & customer experience management

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.