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inSided VS Jira Service Desk

Compare inSided VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

inSided logo inSided

Online Customer Success Community platform & Knowledge Base

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • inSided Landing page
    Landing page //
    2023-05-22

The #1 Customer Success Community for Support, CS and Product Feedback & ideation at SaaS & subscription based companies

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

inSided

Website
insided.com
Pricing URL
Official inSided Pricing
$ Details
paid Free Trial $800.0 / Monthly
Platforms
Cloud
Release Date
2010 November
Startup details
Country
The Netherlands
State
Noord-Holland
City
Amsterdam
Founder(s)
Robin van Lieshout
Employees
50 - 99
Edit details

Jira Service Desk

Website
atlassian.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

inSided features and specs

  • Integrations: Gainsight, Mixpanel, Zapier, Zendesk, SalesForce

Jira Service Desk features and specs

No features have been listed yet.

inSided videos

+ Add

IM John Chow Review - Insided the Members Area

Jira Service Desk videos

+ Add

Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to inSided and Jira Service Desk)

inSided

Jira Service Desk

Forums And Forum Software
100 100%
Forums And Forum Software
0% 0
Help Desk
0 0%
Help Desk
100% 100
Community Management
100 100%
Community Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

Share your experience with using inSided and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare inSided and Jira Service Desk

inSided Reviews

We have no reviews of inSided yet.
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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing inSided and Jira Service Desk, you can also consider the following products

FUEL CYCLE by Passenger - Think Passenger builds online platforms that allow brands to connect, create and communicate with key stakeholders.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Crowded Communities - The all-in-one community platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mobilize - Mobilize is a scalable messaging app built for large groups.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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