Software Alternatives & Reviews

Inova Desktop Presenter VS Freshcaller

Compare Inova Desktop Presenter VS Freshcaller and see what are their differences

Inova Desktop Presenter logo Inova Desktop Presenter

Inova Desktop Presenter is a contact center dashboard that delivers real-time metrics directly to agent desktops and laptops.

Freshcaller logo Freshcaller

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.
  • Inova Desktop Presenter Landing page
    Landing page //
    2021-09-21
  • Freshcaller Landing page
    Landing page //
    2023-08-22

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams. It acts as a central hub for all phone-related activities of an organization, enabling companies to easily launch their phone operations in a matter of minutes. By virtue of being a cloud-based phone system, Freshcaller enables businesses of all sizes to run virtual call centers without having to purchase any phone hardware. Loved by 40,000+ businesses, Freshcaller provides key capabilities such as customizable Voicemails, multi-level IVR (Phone Tree) system, Smart Escalations, pre-built and custom Call Center Analytics, Call Recorder, context transfer through Notes, Call Monitoring, Call Masking, Call Conferencing, unlimited concurrent calls, and virtual phone numbers in 90+ countries.

Freshcaller

$ Details
freemium $15.0 / Monthly
Platforms
Android Browser iOS
Release Date
2017 September

Inova Desktop Presenter videos

No Inova Desktop Presenter videos yet. You could help us improve this page by suggesting one.

+ Add video

Freshcaller videos

How to use a helpdesk and call center software together? | Freshcaller + Freshdesk

More videos:

  • Review - An admin's guide to setting up Freshcaller
  • Review - Freshcaller - Freshsales integration
  • Review - Routing Automation

Category Popularity

0-100% (relative to Inova Desktop Presenter and Freshcaller)
Communication
10 10%
90% 90
Project Management
100 100%
0% 0
VoIP
0 0%
100% 100
Task Management
100 100%
0% 0

User comments

Share your experience with using Inova Desktop Presenter and Freshcaller. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Inova Desktop Presenter and Freshcaller

Inova Desktop Presenter Reviews

We have no reviews of Inova Desktop Presenter yet.
Be the first one to post

Freshcaller Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Freshcaller is a dedicated phone system that makes it painless and easy for international businesses to manage customer support calls. With Freshcaller, you can set up a multi-level interactive voice response system, respond to calls on the Freshcaller mobile app, and automate call distribution.
Best Call Center Software: The Complete List (2020 Update)
Freshcaller is a hassle free call center software that is geared more towards startups and small teams. You do not need to install any hardware. It is easy to setup, customizable and also provide real-time insights.

What are some alternatives?

When comparing Inova Desktop Presenter and Freshcaller, you can also consider the following products

WorkJam - WorkJam is the employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

EasyData - EasyData is a powerful workforce software solution for mobile work, to know what employees are working on at any time.

CloudTalk - Work locally, grow globally

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.