Software Alternatives, Accelerators & Startups

Innago VS ServusConnect

Compare Innago VS ServusConnect and see what are their differences

Innago logo Innago

Innago offers a cloud-based property management platform for landlords with small to midsize property portfolios. Innago is 100% free to use and comes with a long list of affordable features.

ServusConnect logo ServusConnect

ServusConnect is an on-demand mobile app/web portal used to improve the customer service experience between property managers and their service professionals.
  • Innago Landing page
    Landing page //
    2022-12-27
  • Innago Dashboard
    Dashboard //
    2025-02-14
  • Innago Income Page
    Income Page //
    2025-02-14
  • Innago Adding A Lease
    Adding A Lease //
    2025-02-14
  • Innago Application Builder
    Application Builder //
    2025-02-14

Innago offers a cloud-based property management platform for landlords of all sizes. With Innago, users can collect rent, manage leases, collect signatures, and manage tenants.

Landlords can collect rent via ACH or credit cards. Users can set rents, configure late fees, waive fees if needed, and manage recurring charges like parking fees and utility bills. Email reminders are sent to tenants before rent is due when rent is due, and if a payment is late. Innago also includes invoice generation, late fee assessment, account deposits, and invoice tracking. Multiple bank accounts are supported.

E-signature tools let tenants sign leases remotely from mobile or desktop devices. Landlords and tenants can access documents remotely as well, built-in lease templates allow users to configure rental amounts, lease dates, and pet addendums. Users can also add, remove, and sublease tenants. Communication tools let users contact individuals or entire properties.

Our mission is to make renting simple, accessible, and affordable for landlords of any size.

  • ServusConnect Landing page
    Landing page //
    2023-10-10

Innago features and specs

  • User-Friendly Interface
    Innago boasts a simple and intuitive interface, making it easy for landlords and property managers of all experience levels to navigate and use the platform.
  • Free for Landlords
    Innago offers a range of features at no cost to landlords, including tenant screening, lease management, and online rent collection, making it a cost-effective solution for property management.
  • Customer Support
    Innago provides dedicated customer support, offering assistance through phone, email, and live chat to help resolve issues quickly.
  • Recurring Payments
    The platform allows tenants to set up recurring payments, which can help ensure consistent and timely rent collection.
  • Customized Lease Templates
    Innago allows landlords to create and customize lease templates, ensuring that all necessary terms and conditions are included and legally compliant.

Possible disadvantages of Innago

  • Limited Integrations
    Compared to some competitors, Innago has fewer integrations with other software and services, potentially limiting its utility for property managers who rely on a diverse tech stack.
  • Feature Limitations
    While Innago is free, some advanced features are not available, which might limit its functionality for larger property management operations with more complex needs.
  • No Mobile App
    As of now, Innago does not offer a dedicated mobile app, which can be a disadvantage for landlords and tenants who prefer managing their needs via smartphones.
  • Tenant Portal Limitations
    Some users have noted that the tenant portal lacks certain functionalities that could enhance the tenant experience, such as better communication or maintenance request tracking.
  • Geographic Limitation
    Innago's services are primarily focused on the U.S. market, which may not be suitable for landlords managing international properties.

ServusConnect features and specs

  • Ease of Use
    ServusConnect provides an intuitive and user-friendly interface, which simplifies the process of managing maintenance requests and work orders.
  • Mobile Accessibility
    The platform offers mobile apps for both iOS and Android, enabling property managers and maintenance staff to access and manage tasks on-the-go.
  • Automation
    ServusConnect automates various aspects of maintenance management, reducing the manual effort required to manage work orders and enhancing efficiency.
  • Integration Capabilities
    The platform supports integration with other property management software, making it easier to incorporate into existing workflows.
  • Real-time Updates
    ServusConnect provides real-time updates and notifications for maintenance requests, ensuring timely communication between tenants, property managers, and maintenance staff.

Possible disadvantages of ServusConnect

  • Cost
    Depending on the size of the property management company, the cost of using ServusConnect can be a significant investment, particularly for smaller businesses.
  • Learning Curve
    While the interface is user-friendly, some users may still require time and training to become proficient, especially those who are not tech-savvy.
  • Integration Issues
    Although it offers integrations, there can sometimes be challenges and bugs when connecting with certain third-party applications, which may require additional support.
  • Limited Customization
    Some users may find the customization options limited, preventing them from tailoring the platform completely to their specific needs.
  • Dependency on Internet
    As a cloud-based solution, ServusConnect requires a stable internet connection to function properly, which could be a limitation in areas with poor connectivity.

Analysis of Innago

Overall verdict

  • Yes, Innago is generally regarded as a good option for landlords and property managers, especially those managing small to medium-sized portfolios. Its intuitive design, affordability, and functional breadth receive positive feedback. However, as with any software, it may not be the perfect fit for everyone, so potential users should consider their specific needs.

Why this product is good

  • Innago is designed as a property management software aimed at simplifying tasks for landlords and property managers. It offers features like tenant screening, online rent collection, lease tracking, and maintenance requests in a user-friendly interface. These tools can streamline operations and enhance tenant-landlord communication, making it a valuable asset for those managing rental properties.

Recommended for

  • Landlords with small to medium-sized property portfolios
  • Property managers who need a cost-effective and easy-to-use platform
  • Users who prefer a cloud-based solution for managing rental properties
  • Landlords looking for features such as online rent collection, tenant screening, and maintenance tracking

Innago videos

Demo with SourceForge

More videos:

  • Review - #DoorGrowShow | Managing Tenants More Effectively with Dave Spooner of Innago
  • Review - Innago Techxpert Webinar with Dave Spooner

ServusConnect videos

No ServusConnect videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Innago and ServusConnect)
Property Management
98 98%
2% 2
Rental Property Management
Tenant Screening
96 96%
4% 4
Tool
100 100%
0% 0

Questions and Answers

As answered by people managing Innago and ServusConnect.

What makes your product unique?

Innago's answer

We’ve built our software from the ground up with small and large, independent landlords in mind. Since the very beginning, we’ve been meeting with property owners for direct feedback on which features matter and which don’t. We’re proud to say that we have a product our landlords and their tenants love. Innago is also free to use for landlords and property owners, yes you read that right! Our entire suite of features, from online rent collection to tenant screening, comes at no cost to landlords. We also know independent landlords and property managers pride themselves on their hands-on approach, and we do too. That’s why every one of our clients gets a personal account representative for themselves and their tenants.

Why should a person choose your product over its competitors?

Innago's answer

Too many property management applications are overwhelming, bloated with unnecessary features that drive up the cost and turn their software “solution” into a software problem. From day one, we've met and collaborated with landlords of all sizes to produce software that is free, effective, and efficient.

How would you describe your primary audience?

Innago's answer

Property owners and landlords of all sizes.

User comments

Share your experience with using Innago and ServusConnect. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Innago and ServusConnect

Innago Reviews

  1. Tommy Parker
    · Property owner at Parker LLC ·
    Love the software!

    I've been using Innago for over a year and have had a great experience. The platform makes it easy for tenants to sign leases digitally through a seamless application process. I also appreciate how everything is centralized, allowing tenants to make payments directly through the platform.

    🏁 Competitors: RentRedi
    👍 Pros:    Seamless digital leasing|Collecting payments|User-friendly mobile application

ServusConnect Reviews

We have no reviews of ServusConnect yet.
Be the first one to post

What are some alternatives?

When comparing Innago and ServusConnect, you can also consider the following products

AppFolio - AppFolio is the premier online property management software for modern residential and rental property managers. Try it free today.

TrustYou Messaging - Talk with guests via SMS, Facebook Messenger, email and live chat to improve operations & build loyalty. Internal staff management & Amazon Echo included!

Rezlynx PMS - Next generation cloud based PMS. Rezlynx is PCI compliant, and suitable for any sized hotel or group. It streamlines processes and is seamlessly integrated.

LandlordTracks - LandlordTracks is a property management software solution.

Yardi Voyager - Voyager is software for managing properties and the people who live there. The software is developed by Yardi, a company founded in 1984 that specializes in property management software. Read more about Yardi Voyager.

Building Engines - Property management software for commercial real estate work orders, preventative maintenance and inspections.