Software Alternatives, Accelerators & Startups

Inline Manual VS Delighted

Compare Inline Manual VS Delighted and see what are their differences

Inline Manual logo Inline Manual

Engage and support your customers through in-app tutorials.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Inline Manual Landing page
    Landing page //
    2023-05-08
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Inline Manual features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Inline Manual videos

Don't Pitch Me Bro 25 - Inline Manual Demo

More videos:

  • Review - Get Started with Inline Manual 17 Nov 2016

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Inline Manual and Delighted)
User Engagement
100 100%
0% 0
Customer Feedback
0 0%
100% 100
User Onboarding And Engagement
Surveys
0 0%
100% 100

User comments

Share your experience with using Inline Manual and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Inline Manual and Delighted

Inline Manual Reviews

We have no reviews of Inline Manual yet.
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Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted should be more popular than Inline Manual. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Inline Manual mentions (1)

  • What does your SaaS product with more than 10k sign ups do and how did you get to where you are today?
    Hello, I am Marek, and I am the CEO of Inline Manual - a digital adoption platform - focused on enterprise these days. I started this company almost nine years ago. This was a classic example of failing every now and then, figuring out everything on your own, being anxious, stressed, overhyped, handling every emotion there is, especially in the first three years. :) But here we are, a distributed, asynchronous and... Source: over 2 years ago

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Inline Manual and Delighted, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

UserGuiding - User onboarding made easy, for less. Create product walkthroughs in a couple of clicks, without breaking the bank.

Survicate - Collect feedback on your website and find out more about your visitors.