Elevate your customer support to new heights with Inline Help – the ultimate solution for proactive support that anticipates and addresses customer questions before they even ask. Seamlessly integrating your knowledge base with Inline Help, you unlock the power of an in-app AI assistant that dynamically generates content tailored to your users' needs.

With our innovative 'Explain This' feature, users can access instant, real-time explanations right within your application, empowering them to find answers efficiently without leaving their workflow. Interactive tooltips provide further guidance, ensuring a smooth and intuitive user experience, all while maintaining a non-intrusive presence.

Our responsive chatbot is always on standby to assist users with any queries they may have, reducing the need for human intervention and streamlining support processes. Efficient ticket response management ensures that customer inquiries are addressed promptly and effectively.

Moreover, our robust search function enables users to quickly locate relevant information, further enhancing their self-service journey. All these powerful features are seamlessly integrated into one user-friendly widget, revolutionizing how you interact with and support your users within your application.

Experience the benefits of improved user satisfaction, reduced support costs, and increased efficiency with Inline Help. Join the ranks of forward-thinking companies that prioritize proactive support and elevate their support capabilities to new heights. Answer customer questions before they ask with Inline Help today, all while maintaining a non-obtrusive user experience.

Analyze qualitative data from user research

• Note taking and Ai-assisted tagging
• Automated transcription and video editing
• Digital whiteboard with affinity clusters, journey maps and more

Share findings online

• Viewers don't need a Condens account to see findings
• Hide participant information for data privacy
• Use short clips and highlight reels as evidence

Build a UX research repository

• All research insights in one place
• Separate interface for colleagues to find existing research
• Full control which data is shared with colleagues