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InGenius Connector Enterprise VS NICE inContact

Compare InGenius Connector Enterprise VS NICE inContact and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

InGenius Connector Enterprise logo InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that integrates existing telephone systems into leading CRMs.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • InGenius Connector Enterprise Landing page
    Landing page //
    2022-12-18
  • NICE inContact Landing page
    Landing page //
    2023-10-04

InGenius Connector Enterprise videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to InGenius Connector Enterprise and NICE inContact)

InGenius Connector Enterprise

NICE inContact

Communication
3 3%
Communication
97% 97
Phone System
100 100%
Phone System
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Call Center Software
9 9%
Call Center Software
91% 91

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InGenius Connector Enterprise and NICE inContact

InGenius Connector Enterprise Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing InGenius Connector Enterprise and NICE inContact, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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