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InGenius Connector Enterprise VS Genesys

Compare InGenius Connector Enterprise VS Genesys and see what are their differences

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InGenius Connector Enterprise logo InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that integrates existing telephone systems into leading CRMs.

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
  • InGenius Connector Enterprise Landing page
    Landing page //
    2022-12-18
  • Genesys Landing page
    Landing page //
    2023-09-13

InGenius Connector Enterprise videos

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Genesys videos

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Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Category Popularity

0-100% (relative to InGenius Connector Enterprise and Genesys)

InGenius Connector Enterprise

Genesys

Communication
11 11%
Communication
89% 89
Call Center Software
18 18%
Call Center Software
82% 82
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Phone System
100 100%
Phone System
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InGenius Connector Enterprise and Genesys

InGenius Connector Enterprise Reviews

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Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

What are some alternatives?

When comparing InGenius Connector Enterprise and Genesys, you can also consider the following products

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.

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