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Infotools Harmoni VS PlayVox

Compare Infotools Harmoni VS PlayVox and see what are their differences

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Work smarter, not harder. Save 1 day/week with free customizable workflows. Get access to 40+ workflow templates such as Employee Recognition & Engagement. Simplify your day-to-day workflows, increase team productivity & add simplicity to your work. featured
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Infotools Harmoni logo Infotools Harmoni

Cloud-based market research analysis and data visualization

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Infotools Harmoni Landing page
    Landing page //
    2023-05-09
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Infotools Harmoni videos

+ Add

Infotools Harmoni overview

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Infotools Harmoni and PlayVox)

Infotools Harmoni

PlayVox

Product Information Management
100 100%
Product Information Management
0% 0
Communication
0 0%
Communication
100% 100
Insight Management
100 100%
Insight Management
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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What are some alternatives?

When comparing Infotools Harmoni and PlayVox, you can also consider the following products

Pinecrow - Market Research data to Insights at warp speed; Research projects made perfectly simple

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Pimcore - Pimcore is an award-winning data management and customer experience management software.

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

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