Based on our record, Front seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I considered trying to use one of the integration user licenses ($10 a month) or maybe something else? These emails are coming from the "Front" email service (front.com). Source: 6 months ago
Google image search say it's this: https://front.com/. Source: 12 months ago
I also googled "Shift alternatives" and found front.com which has a web application. Source: about 1 year ago
I agree with others in this thread that app-based is probably the way to go - especially if you're just building for one person. Just be sure she enables push notifications with the same settings as SMS. Others have mentioned Frontline (FYI: this product is end-of-sale), Crisp, and SpokePhone. I would also add Front as a potential app to check out as they have similar functionality. Source: over 1 year ago
For the inbox with messages, email, sms and web chat, I think Front may be what you're looking for. Source: over 1 year ago
Odoo - An all-integrated business app suite to unleash your growth potential.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Epicor Kinetic - Epicor ERP is a global enterprise resource planning solution.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support