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inContact VS West Cloud Contact Pro

Compare inContact VS West Cloud Contact Pro and see what are their differences

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inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.

West Cloud Contact Pro logo West Cloud Contact Pro

West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.
  • inContact Landing page
    Landing page //
    2022-10-01
  • West Cloud Contact Pro Landing page
    Landing page //
    2023-07-02

Category Popularity

0-100% (relative to inContact and West Cloud Contact Pro)

inContact

West Cloud Contact Pro

Communication
60 60%
Communication
40% 40
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Work Management
0 0%
Work Management
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing inContact and West Cloud Contact Pro, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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