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inContact VS Scorebuddy

Compare inContact VS Scorebuddy and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.

Scorebuddy logo Scorebuddy

SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
  • inContact Landing page
    Landing page //
    2022-10-01
  • Scorebuddy Landing page
    Landing page //
    2023-06-17

inContact videos

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Scorebuddy videos

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Scorebuddy Explainer Video

More videos:

  • Review - Scorebuddy - Simple Staff Scoring Solution for Quality Monitoring Customer Service

Category Popularity

0-100% (relative to inContact and Scorebuddy)

inContact

Scorebuddy

Communication
21 21%
Communication
79% 79
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Call Center Software
100 100%
Call Center Software
0% 0

User comments

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What are some alternatives?

When comparing inContact and Scorebuddy, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Stella Connect - Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.

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