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inContact VS RingCentral Contact Center

Compare inContact VS RingCentral Contact Center and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.

RingCentral Contact Center logo RingCentral Contact Center

The Collaborative Contact Center solution from the industry
  • inContact Landing page
    Landing page //
    2022-10-01
  • RingCentral Contact Center Landing page
    Landing page //
    2023-06-16

inContact videos

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RingCentral Contact Center videos

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RingCentral Contact Center Review: Incredible call center alternative especially when working remote

More videos:

  • Review - RingCentral Contact Center

Category Popularity

0-100% (relative to inContact and RingCentral Contact Center)

inContact

RingCentral Contact Center

Communication
28 28%
Communication
72% 72
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
0 0%
Customer Support
100% 100
Call Center Software
27 27%
Call Center Software
73% 73

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare inContact and RingCentral Contact Center

inContact Reviews

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RingCentral Contact Center Reviews

10 Best Call Center Software (December 2022)
RingCentral Contact Center is a pricey solution, but it’s a powerful call center platform that can work for almost any growing business. The integrations it supports extend its functionality, so it works well for larger companies that need a full tech stack to include customer relationship management (CRM), help desk software and open application programming interfaces...
Source: www.forbes.com

What are some alternatives?

When comparing inContact and RingCentral Contact Center, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Dialfire - Cloud Calling at Jet Speed

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

LeadDesk - LeadDesk is a powerful tool for lead generation, predictive dialing, contact center management, and information delivery.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

contactSPACE - contactSPACE is a cloud contact centre software for the SME.

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