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inContact VS Gainsight

Compare inContact VS Gainsight and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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inContact logo inContact

inContact provides on-demand software that enables call centers to engage and support their customers.

Gainsight logo Gainsight

Customer Success for the New Enterprise
  • inContact Landing page
    Landing page //
    2022-10-01
  • Gainsight Landing page
    Landing page //
    2023-05-13

inContact videos

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Gainsight videos

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Gainsight Product Overview

Category Popularity

0-100% (relative to inContact and Gainsight)

inContact

Gainsight

Communication
100 100%
Communication
0% 0
Customer Success
0 0%
Customer Success
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare inContact and Gainsight

inContact Reviews

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Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

What are some alternatives?

When comparing inContact and Gainsight, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Totango - Totango is a Customer Success Software Platform

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Planhat - Customer success has changed. Meet the modern Customer Platform!

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