Software Alternatives & Reviews

incident.io VS Actioner

Compare incident.io VS Actioner and see what are their differences

incident.io logo incident.io

Create, manage and resolve incidents directly in Slack. Leave the rest to us.

Actioner logo Actioner

Actioner brings Slack-first experience to knowledge workers. Implement cross-tool workflow automation. Utilize your tech stack without any limitations right in Slack.
  • incident.io Landing page
    Landing page //
    2023-07-20

incident.io is a Slack-native incident response and management tool that scales as your team grows. Hypergrowth companies use incident.io to automate incident processes, focus on fixing the issue, and learn from incident insights to improve site reliability and fix vulnerabilities. Learn more and see how it works on incident.io.

  • Actioner Landing page
    Landing page //
    2023-05-09

Actioner is a no-code workflow automation platform. It allows you to connect your tools with each other and build human-in-the-loop automation.

Actioner works perfectly with Slack. It has an app directory (https://actioner.com/app-directory) full of Slack bots - these are built by the Actioner team using the platform. They are ready-to-use apps and just require you to connect Slack and the other tool you want to use in Slack.

With seamless integration, you can complete any task in your tool (HubSpot, Zendesk, Jira, PagerDuty, GitHub, Bitbucket, and more.) without leaving Slack. You can access a wide variety of use cases in our library (https://actioner.com/use-cases). You can explore use cases such as sales automation, incident management, ticket management, DevOps automation, pipeline and pull request management, and lots more.

Actioner allows you to turn Slack into a digital HQ with its extended capabilities to integrate any tool with open API with Slack and customize your Slack apps and workflows.

incident.io

$ Details
paid Free Trial $16.0 / Monthly (per incident responder)
Platforms
Web Mobile
Release Date
-

incident.io videos

How incident.io works | incident.io demo

Actioner videos

Connect your tool stack with Slack

Category Popularity

0-100% (relative to incident.io and Actioner)
Incident Management
79 79%
21% 21
Slack
0 0%
100% 100
Monitoring Tools
100 100%
0% 0
Web Service Automation
0 0%
100% 100

Questions and Answers

As answered by people managing incident.io and Actioner.

What makes your product unique?

Actioner's answer:

Actioner is a platform that allows users to build and automate workflows using AI from Slack. It also has an app directory full of pre-built workflows and apps tailored specifically for Slack.

Why should a person choose your product over its competitors?

Actioner's answer:

Actioner does not have a direct competitor. But why the answer to "why use Actioner?" is; is to establish an AI-first company culture, turn Slack into a digital HQ through running any business operations without leaving Slack.

How would you describe your primary audience?

Actioner's answer:

Our primary audience is AI enthusiasts, early adapters, tech geeks and of course Slack users.

What's the story behind your product?

Actioner's answer:

Actioner was found in 2021 by a group of Ex-Atlassian employees--A team who has founded and developed the leading incident management tool, OpsGenie.

Who are some of the biggest customers of your product?

Actioner's answer:

Actioner is used by various types of companies and industries, but for privacy concerns for now we prefer to not use any brand names.

Which are the primary technologies used for building your product?

Actioner's answer:

For storage: AWS DynamoDB, AWS S3, ElasticSearch For computing: AWS ECS Fargate + AWS Lambda For network: AWS Route 53, AWS Cloudfront, AWS API Gateway, AWS ELB For messaging: AWS SQS, AWS SNS, AWS Kinesis

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare incident.io and Actioner

incident.io Reviews

We have no reviews of incident.io yet.
Be the first one to post

Actioner Reviews

  1. Point solutions with customizable behaviors

    I liked how Actioner abstracts the use cases with dedicated apps while it also provides the ability to customize the entire behavior with platform capabilities.

  2. Great platform with ready-to-use apps

    Have been using Actioner for our internal ticketing; and it's working great! Their support team is also top notch! Price is fair, too, very advantageous especially when you use multiple apps.

Social recommendations and mentions

Based on our record, incident.io seems to be more popular. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

incident.io mentions (31)

  • Incident Write-ups
    There are SaaS products out there that can help with data collection like incident.io or firehydrant.io to more quickly construct a timeline. Source: 12 months ago
  • Seeking Opinions on Atlassian Statuspage Alternatives
    My new favourite is https://incident.io. Great UI, great product, especially if you also need an incident management tool. Source: 12 months ago
  • What was the biggest or most interesting incident you worked on?
    We did a pretty detailed write-up about a significant incident we had a few months back at incident.io: https://incident.io/blog/intermittent-downtime. Source: about 1 year ago
  • rootly Vs firehydrant, any experience?
    Co-founder of incident.io here, so I'll avoid throwing my thoughts around for obvious reasons. Source: about 1 year ago
  • Postmortems, tracking and keeping them
    I work at a company that offers a platform for this called https://incident.io/. Source: over 1 year ago
View more

Actioner mentions (0)

We have not tracked any mentions of Actioner yet. Tracking of Actioner recommendations started around May 2023.

What are some alternatives?

When comparing incident.io and Actioner, you can also consider the following products

FireHydrant.io - FireHydrant helps teams organize and remedy incidents quickly when their system experience disruptions.

PullNotifier - PullNotifier - a Github and Slack integration app. The most efficient Pull Request notifications on Slack -> PullNotifier allows you to see your team's latest pull request status without getting spammed with notifications.

Rootly - Rootly helps build a consistent incident response process by automating manual admin work like creating incident channels, Jira tickets, Zoom rooms, and generating postmortem timelines, all from within Slack.

Axolo for GitLab - Review merge requests faster.

PagerDuty - Cloud based monitoring service

Pullflow - Merge quality PRs 4X faster with synchronized conversation between developers, systems, and AI, across your favorite tools.