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Inbox by MessageBird VS HelpRealm.io

Compare Inbox by MessageBird VS HelpRealm.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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Inbox by MessageBird logo Inbox by MessageBird

Free omnichannel customer service software

HelpRealm.io logo HelpRealm.io

The free SaaS support ticket system
  • Inbox by MessageBird Landing page
    Landing page //
    2023-06-11
  • HelpRealm.io Home page
    Home page //
    2024-10-13
  • HelpRealm.io Dashboard
    Dashboard //
    2024-10-13
  • HelpRealm.io Create new ticket
    Create new ticket //
    2024-10-13
  • HelpRealm.io Manage groups
    Manage groups //
    2024-10-13

Category Popularity

0-100% (relative to Inbox by MessageBird and HelpRealm.io)

Inbox by MessageBird

HelpRealm.io

Customer Support
29 29%
Customer Support
71% 71
Help Desk
23 23%
Help Desk
77% 77
CRM
100 100%
CRM
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

Questions and Answers

As answered by people managing Inbox by MessageBird and HelpRealm.io.

What makes your product unique?

HelpRealm.io's answer:

Fully free and especially suited for solo users or a small team

Why should a person choose your product over its competitors?

HelpRealm.io's answer:

If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.

How would you describe your primary audience?

HelpRealm.io's answer:

Users who manage communities or freelancers who have just started having a tight budget and need a free option.

What's the story behind your product?

HelpRealm.io's answer:

Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.

Which are the primary technologies used for building your product?

HelpRealm.io's answer:

The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.

Who are some of the biggest customers of your product?

HelpRealm.io's answer:

  • HortusFox for user support

User comments

Share your experience with using Inbox by MessageBird and HelpRealm.io. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Inbox by MessageBird and HelpRealm.io, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HelpSpace - The team inbox with super powers

Table Duck - Customer support automation made easy

Zendesk Support - Social Customer Support and Help Desk and Ticketing

Drift - A messaging app that helps you grow your business.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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