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IMsupporting VS GoDesk

Compare IMsupporting VS GoDesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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IMsupporting logo IMsupporting

IMsupporting supply live chat software as a service.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • IMsupporting Landing page
    Landing page //
    2023-06-17
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

IMsupporting

Website
imsupporting.com
Pricing URL
Official IMsupporting Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

IMsupporting features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to IMsupporting and GoDesk)

IMsupporting

GoDesk

Help Desk
12 12%
Help Desk
88% 88
Customer Support
5 5%
Customer Support
95% 95
Education
0 0%
Education
100% 100
Customer Service
100 100%
Customer Service
0% 0

User comments

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What are some alternatives?

When comparing IMsupporting and GoDesk, you can also consider the following products

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Vivocha - Live Engagement Software. Chat, Call Backs, Click2Call, VoIP, Video. Increase your Sales and ROI with a Proactive Customer Support Tool

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zoiper - Cross-platform VoIP softphone dialer for SIP and IAX systems

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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