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import.io VS tawk.to

Compare import.io VS tawk.to and see what are their differences

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Contents:
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  3. » Reviews
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import.io logo import.io

Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • import.io Landing page
    Landing page //
    2023-06-12
  • tawk.to Landing page
    Landing page //
    2023-07-22

import.io features and specs

  • Ease of Use
    Import.io offers a user-friendly interface that allows users to easily extract data without needing to write code, making it accessible for non-technical users.
  • Data Integration
    The platform provides robust integration options with various analytics and data storage tools, enabling seamless data workflows.
  • Scalability
    Import.io can handle large volumes of data efficiently, making it suitable for both small and large-scale data extraction projects.
  • Speed
    The tool is designed to extract data quickly, minimizing the time required to obtain and process large datasets.
  • Data Transformation
    Offers features for data transformation and cleaning, allowing users to manipulate the data to fit their needs before export.

Possible disadvantages of import.io

  • Cost
    Import.io can be expensive, especially for businesses or users requiring extensive data extraction and processing capabilities.
  • Learning Curve for Advanced Features
    While basic features are easy to use, mastering the more advanced functionalities can require a significant amount of time and effort.
  • Limited Customization
    There are constraints on customization, which could be limiting for users with complex or highly specific data extraction needs.
  • Occasional Stability Issues
    Users have reported occasional performance and stability issues, which can cause interruptions during data extraction processes.
  • Dependency on Web Structure
    The tool is highly dependent on the structure of the target websites. Any changes in the website's layout can disrupt data extraction processes and require reconfiguration.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

import.io videos

+ Add

mobile review extraction using import.io

More videos:

  • Review - Import.io Infinite Scroll Website Data Extraction

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to import.io and tawk.to)

import.io

tawk.to

Web Scraping
100 100%
Web Scraping
0% 0
Customer Support
0 0%
Customer Support
100% 100
Data Extraction
100 100%
Data Extraction
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare import.io and tawk.to

import.io Reviews

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tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be a lot more popular than import.io. While we know about 47 links to tawk.to, we've tracked only 2 mentions of import.io. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

import.io mentions (2)

  • Woke up in hella good mood - I guess weekend - how are y’all
    Sort of, import.io is a portion. This could also automate tasks on your local computer as well. Source: about 4 years ago
  • Offering help for Free: If anyone's trying to get a custom internal tool built, I can Help
    This should be possible. But I think you can do this faster with import.io and google sheets. DM me, we'll figure it out. Source: about 4 years ago

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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What are some alternatives?

When comparing import.io and tawk.to, you can also consider the following products

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apify - Apify is a web scraping and automation platform that can turn any website into an API.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

ParseHub - ParseHub is a free web scraping tool. With our advanced web scraper, extracting data is as easy as clicking the data you need.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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