Software Alternatives, Accelerators & Startups

idenfit VS NICE inContact

Compare idenfit VS NICE inContact and see what are their differences

idenfit logo idenfit

The new way of identification & workforce management, you can monitor and control your workforce instantly

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • idenfit Landing page
    Landing page //
    2019-10-16
  • NICE inContact Landing page
    Landing page //
    2023-10-04

idenfit

$ Details
freemium €3.0 / Monthly (Per User Per Module)
Platforms
Java
Release Date
2019 September

idenfit videos

What is Idenfit?

More videos:

  • Review - Girişim Ofisleri'nde bu hafta Idenfit'tin ofisini ziyaret ettik
  • Review - Almanya'dan yazılım ithal ederken, ihracata başlayan Onur Bayındır'ın idenfit hikayesi

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to idenfit and NICE inContact)
HR
100 100%
0% 0
Communication
0 0%
100% 100
HR Tools
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare idenfit and NICE inContact

idenfit Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing idenfit and NICE inContact, you can also consider the following products

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Brainy HR - Cloud-Based Human Resource System For Small And Medium-Sized Businesses.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

eqtble - Making it easy for companies to gain insights from HR data

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.