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ID Analytics VS GoDesk

Compare ID Analytics VS GoDesk and see what are their differences

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The platform for exceptional customer service at scale. featured
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ID Analytics logo ID Analytics

ID Analytics provides credit and identity risk management solutions for real-time information services.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • ID Analytics Landing page
    Landing page //
    2023-10-18
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

ID Analytics

Website
idanalytics.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

ID Analytics features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to ID Analytics and GoDesk)

ID Analytics

GoDesk

Identity Verification And Protection
100 100%
Identity Verification And Protection
0% 0
Customer Support
0 0%
Customer Support
100% 100
Privacy
100 100%
Privacy
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing ID Analytics and GoDesk, you can also consider the following products

LifeLock - LifeLock is an identity theft protection solution that protects its members' personal information from being used by a third party.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

IdentityForce - IdentityForce provides Identity Theft Protection software to consumers, businesses, organizations, etc.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

IDStrong - Identity monitoring service that checks if your personal information is stolen, leaked, breached, or exposed.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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