Software Alternatives & Reviews

ICwhatUC VS SolarWinds RMM

Compare ICwhatUC VS SolarWinds RMM and see what are their differences

ICwhatUC logo ICwhatUC

ICwhatUC is a customer self-service support application that uses augmented reality, through shared smartphone video, to simplify customer-driven repairs.

SolarWinds RMM logo SolarWinds RMM

SolarWinds RMM is a remote IT management tool that allows users to handle all kinds of related tasks through a single dashboard.
  • ICwhatUC Landing page
    Landing page //
    2023-09-01

ICwhatUC enables amazingly simple virtual service delivery for sales, field and customer service. So companies, teams and people can serve anyone, from anywhere, anytime; reducing emissions, reducing costs, reducing time, enabling access and opportunity.

Calls are enhanced with easy to use augmented reality, and are a recorded memory so companies can use what technicians see & hear, to support workflow, ordering, or maintain a history of the work performed.

Popular use cases are tripless triage or qualification, daily inspection, proof of work, quality assurance, or warranty management.

  • SolarWinds RMM Landing page
    Landing page //
    2023-09-20

ICwhatUC videos

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SolarWinds RMM videos

Solarwinds RMM MSP Software Review

More videos:

  • Review - SolarWinds RMM: A Lightweight Desktop Management Software

Category Popularity

0-100% (relative to ICwhatUC and SolarWinds RMM)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Augmented Reality
100 100%
0% 0
Security & Privacy
0 0%
100% 100

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Reviews

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SolarWinds RMM Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
SolarWinds RMM provides you a set of tools with which you will be able to secure, maintain, and improve IT in a single dashboard. It includes features like network discovery, remote access, reports, etc. It supports remote monitoring of desktops, laptops, servers, mobiles, etc., across various OS such as Windows, Mac, and Linux.
12 Best RMM Software and Tools for 2021
Out of the tools on this list, N-able RMM is our top pick. It provides in-depth visibility through a straightforward dashboard so that you don’t miss anything important. Other tools worth investigating include NinjaRMM, Atera, and ManageEngine Desktop Central. We strongly recommend using a free trial before purchasing anything to find the best fit for your enterprise.
8 Best RMM Software and Tools
N-able is a leader in network, systems, and IT management monitoring software. They have been on the RMM game for a long time since they built the N-able unit. SolarWinds developed the cloud-based N-able RMM solution for MSPs and added a couple of state-of-the-art features such as NetPath, one solution to monitor Mac and Windows, endpoint detection and response, and more.
Source: www.pcwdld.com

What are some alternatives?

When comparing ICwhatUC and SolarWinds RMM, you can also consider the following products

TechSee - Intelligent visual customer support solution

ITarian - IT and remote access management solution

Blitzz - Blitzz provides software for Remote Video Inspections and Customer Support over Live Video.

Kenna - Kenna is a risk intelligence & vulnerability platform that enables InfoSec teams to prioritize and remediate vulnerabilities faster.

ViiBE.co - The web technology of video assistance and ticketing system designed for technical support and after-sales services.

Kandji - Kandji is the Apple device management and security platform that empowers secure and productive global work.