Software Alternatives, Accelerators & Startups

ICTCRM VS Dashly.io

Compare ICTCRM VS Dashly.io and see what are their differences

ICTCRM logo ICTCRM

ICTCRM is the modern Customer Relationship Management (CRM) software system for running any type of Business. It bundles Unified Communications. It features complete business process automation and integration of communication technologies.

Dashly.io logo Dashly.io

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.
  • ICTCRM Landing page
    Landing page //
    2023-10-19
  • Dashly.io Landing page
    Landing page //
    2023-09-29

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. Business chat is the best for direct messaging: sales on the website, support in the product – starts from $19 Automation plan is ideal for advanced messaging: Lead qualification, onboarding campaigns, nurturing sequences, and analytics – starts from $56 Use Dashly chat for FREE forever on website traffic up to 1000 users! An unlimited number of seats for every plan.

ICTCRM features and specs

  • Comprehensive Features
    ICTCRM offers a wide range of features including sales automation, customer service tools, and marketing capabilities, making it a versatile platform for managing customer relationships.
  • User-Friendly Interface
    The system boasts an intuitive and easy-to-navigate interface, which helps users quickly adapt to the system and reduces training time.
  • Scalability
    ICTCRM is designed to grow with your business, offering customization options and scalability to fit the changing needs of small to large enterprises.
  • Integration Capabilities
    The CRM can integrate with other popular business applications, enhancing data sharing and improving overall business workflows.

Possible disadvantages of ICTCRM

  • Cost Considerations
    Pricing may be a concern for small businesses or startups with limited budgets, as the cost can increase with the addition of more advanced features or users.
  • Initial Setup Complexity
    The initial setup and configuration might be somewhat complex, potentially requiring specialized knowledge or support to fully implement the system efficiently.
  • Limited Offline Access
    ICTCRM primarily functions online, which could be a limitation in areas with unreliable internet access or for users who need constant access while offline.
  • Learning Curve
    Despite its user-friendly interface, some users may experience a learning curve in mastering all features due to the platform's comprehensive nature.

Dashly.io features and specs

  • Comprehensive Customer Engagement
    Dashly.io offers a wide suite of tools for customer engagement, including chatbots, live chat, and email marketing, allowing businesses to communicate effectively with their customers.
  • User-friendly Interface
    The platform is designed with an intuitive interface that makes it easy for users to navigate and utilize its features without needing extensive technical knowledge.
  • CRM Integration
    Dashly.io provides seamless integration with various CRM systems, which helps in managing customer relationships and data efficiently.
  • Analytics and Reporting
    The platform offers in-depth analytics and reporting tools that help businesses track user interactions and optimize their marketing strategies based on data insights.
  • Customization Options
    Dashly.io allows for extensive customization of chat widgets and customer interaction points, enabling brands to maintain brand consistency.

Possible disadvantages of Dashly.io

  • Pricing Structure
    Some users find the pricing plans to be on the higher side, especially for small businesses with limited budgets.
  • Integration Limitations
    While Dashly.io offers several integrations, some users have reported limitations in connecting with specific third-party applications.
  • Learning Curve
    Despite its user-friendly design, new users may experience a learning curve when trying to utilize all of Dashly.io's advanced features.
  • Limited Offline Support
    The platform may have limited capabilities when handling customer inquiries during offline hours, requiring additional staffing or solutions.
  • Scalability Concerns
    For some larger enterprises, there may be concerns regarding the platform’s ability to scale effectively with significant business growth.

ICTCRM videos

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Dashly.io videos

Lead generation tools | Dashly overview

Category Popularity

0-100% (relative to ICTCRM and Dashly.io)
CRM
56 56%
44% 44
Business & Commerce
48 48%
52% 52
Sales
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing ICTCRM and Dashly.io, you can also consider the following products

TLDCRM - Total Lead Domination - An easy to use and affordable SaaS Platform for Insurance Agencies & Call Centers.

OpenPapyrus - The enterprise management system OpenPapyrus

Composity - Composity is software solution for more efficient business! CRM, Inventory, POS, Invoicing, Financials and Accounting, Sales and Purchase modules, Document management, Website and eCommerce

Sage CRM - Sage CRM offers a customer relationship management solution that gives you the ability to connect with and understand your customers

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Kpi.com - All-in-one software for best-in-class companies