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Icinga VS Five9

Compare Icinga VS Five9 and see what are their differences

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Icinga logo Icinga

Icinga is a fork of Nagios and is backward compatible.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Icinga Landing page
    Landing page //
    2023-10-23
  • Five9 Landing page
    Landing page //
    2023-05-12

Icinga videos

+ Add

Bernd Erk - Why favour Icinga over Nagios

More videos:

  • Review - Using The Icinga Linux Monitoring Wizard

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Icinga and Five9)

Icinga

Five9

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Communication
0 0%
Communication
100% 100
Log Management
100 100%
Log Management
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using Icinga and Five9. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Icinga and Five9

Icinga Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: Icinga is an open source network monitoring tool that measures network availability and performance. Through a web interface, your enterprise can observe hosts and applications across your entire network infrastructure. The tool is natively scalable and can easily be configured to work with every kind of device. There are also a handful of Icinga modules for...
Source: solutionsreview.com
10 Best Zabbix Alternatives
Icinga is a popular enterprise-grade open-source tool for IT infrastructure and application monitoring. It checks the availability of your network resources, notifies you of outages, and generates performance data for reporting. Icinga was originally created as a fork of the Nagios Core application in 2009. The goal is to improve upon the groundwork laid by Nagios, including...
Source: www.comparitech.com
10 Best Open Source Monitoring Software for IT Infrastructure
Icinga, which began as Nagios Fork in 2009, got freed from the constraints of a fork and crafted Icinga 2, which is faster, easier to configure, more comfortable to scale significantly better.
Source: geekflare.com
13 Best Nagios Alternatives for Networks, Servers, IT Systems Monitoring
Icinga2 started as a fork of Nagios and became an expansive network monitoring solution even for enterprise-grade needs.
Source: www.networkstraining.com
Best Open Source Network Monitoring Tools and Software (Linux/Windows)
The fact that you still have to use text-based configuration files coupled with the robustness of Icinga, means that there is also a steep learning curve for Icinga as with Nagios. On the plus side, Icinga has very detailed documentation to help you along the way.
Source: www.ittsystems.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Icinga should be more popular than Five9. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Icinga mentions (8)

  • What do you use to visualize your topology?
    Two manually updated svg maps on nagvis that integrate with our icinga checks, one for the transport system nodes and one for the routers. Source: about 1 year ago
  • SSLPing permanently goes out of service
    Might be a bit of an overkill if you just want to check the certificates, but I'm using Icinga (formerly known as Nagios) to keep track of all of the systems - including webpage certificates. Source: about 2 years ago
  • What "legacy" software are you still forced to use in 2022 that you wish would die?
    Some of it can be migrated rather easily to Icinga https://icinga.com/. Icinga forked from Nagios many years ago, they rewrote the engine and have done a nice WebUI. It is able to support e.g. Business branches using "satellites" that act as proxy to the main server/ server cluster. I was one of the two guys doing the setup for a company with multiple branch offices/ factories and during the time I was there it... Source: over 2 years ago
  • Is there any program that can alert you of a stalled Plex Server?
    Personally I run https://icinga.com/ (to all my services, including Plex) and it polls every 5sec and after 5 fails in a row it sends me an email. Source: over 2 years ago
  • Linux is dead, long-live Docker monoculture
    Fast forward 12 years and I have Icinga2 collectors in each datacenter using check_by_ssh to run check_systemd, all front-ended by Thruk. The TIG stack is something on my list of things to look into at some point, but with Dynatrace available to do all the fancy application monitoring, there's no rush. Source: almost 3 years ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: about 2 years ago

What are some alternatives?

When comparing Icinga and Five9, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Nagios - Complete monitoring and alerting for servers, switches, applications, and services

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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