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IBM Sterling File Gateway VS GoDesk

Compare IBM Sterling File Gateway VS GoDesk and see what are their differences

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IBM Sterling File Gateway logo IBM Sterling File Gateway

IBM Sterling File Gateway is an easy solution to transfer files with different file formats and protocols.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • IBM Sterling File Gateway Landing page
    Landing page //
    2023-03-28
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

IBM Sterling File Gateway

Website
ibm.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

IBM Sterling File Gateway features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

IBM Sterling File Gateway videos

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IBM Sterling File Gateway

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to IBM Sterling File Gateway and GoDesk)

IBM Sterling File Gateway

GoDesk

File Sharing
100 100%
File Sharing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Cloud Storage
100 100%
Cloud Storage
0% 0
Education
0 0%
Education
100% 100

User comments

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What are some alternatives?

When comparing IBM Sterling File Gateway and GoDesk, you can also consider the following products

GoAnywhere MFT - GoAnywhere is a managed file transfer (MFT) solution that secures and automates the exchange of data. GoAnywhere's interface and workflow features eliminate the need for custom programs, scripts, single-function tools or other manual methods.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

AWS Transfer for SFTP - AWS Transfer for SFTP (AWS SFTP), is a fully managed service hosted in AWS that enables transfer of files over the Secure Shell (SSH) File Transfer Protocol directly in and out of Amazon S3.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

GlobalSCAPE Enhanced File Transfer - With operational efficiency in mind, Globalscape’s Enhanced File Transfer™ (EFT™) Enterprise features quick and intuitive setup, advanced automation capabilities, real-time visibility into data transfers, and much more.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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