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i-genie VS GoDesk

Compare i-genie VS GoDesk and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

i-genie logo i-genie

Get qualified leads & automate your support without increasing headcount with i-genie – the best no-code AI powered live chat software for small businesses in UK!

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • i-genie Landing page
    Landing page //
    2023-05-10

I-Genie is a UK-based provider of live chat and online customer engagement solutions for businesses. The company offers a range of services, including live chat, chatbots, co-browsing, and video chat, as well as integrations with popular CRM and helpdesk software. One of the unique features of I-Genie is its team of experienced live chat operators, who can provide a fully managed live chat service for businesses that want to outsource their customer service.

  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

i-genie

Website
i-genie.co.uk
Pricing URL
Official i-genie Pricing
$ Details
freemium £15.0 / Monthly
Platforms
Android iOS Web
Release Date
2022 July
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

i-genie features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

i-genie videos

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i-genie

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to i-genie and GoDesk)

i-genie

GoDesk

Customer Service
100 100%
Customer Service
0% 0
Customer Support
0 0%
Customer Support
100% 100
Live Chat
100 100%
Live Chat
0% 0
Education
0 0%
Education
100% 100

User comments

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Social recommendations and mentions

Based on our record, i-genie seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

i-genie mentions (3)

  • Live Chat Software for Business in UK
    i-genie provides live chat software for business in the UK where business representatives can easily engage with their clients for real-time inquiries. Source: 11 months ago
  • Live Chat Software UK
    Capture more leads than ever before, even in your sleep, with our limited-time offer of 30% OFF till May on our live chat software in UK. Sign up today! Source: 12 months ago
  • Best Live Chat Software for Business
    Don’t miss out on this exciting offer of 30% OFF till May to get the best live chat software for business that helps you grow your lead generation using bots. Source: about 1 year ago

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing i-genie and GoDesk, you can also consider the following products

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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