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HyperTheme Editor VS Pointel DCCM

Compare HyperTheme Editor VS Pointel DCCM and see what are their differences

Kimp
Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

HyperTheme Editor logo HyperTheme Editor

Powerful visual theme editor for your next Chakra UI project

Pointel DCCM logo Pointel DCCM

DCCM empowers business users responsible for managing the customer experience and agent staffing. DCCM has features such as future date changes, snapshot/restore and audit capabilities.
  • HyperTheme Editor Landing page
    Landing page //
    2022-04-20
  • Pointel DCCM Landing page
    Landing page //
    2021-06-27

Contact center infrastructure deployment and operation typically requires highly skilled CTI engineers. When faced with sudden dynamic changes, the contact center operators typically escalate the issue with a predetermined process. This process results in long cycle times, higher operational costs and dissatisfied customers.

Contact center operations face dynamic challenges such as inbound call spikes, emergency closures and other unplanned incidents. Pointel’s Dynamic Contact Center Manager (DCCM) empowers contact center operation teams to rapidly and safely respond to such challenges. Operators can easily change parameters such as routing, load distribution, agent queues, and skills to meet the Service Level Agreement (SLA) objectives and optimize the customer experience.

HyperTheme Editor videos

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Pointel DCCM videos

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Dynamic Contact Center Manager Testimonial

Category Popularity

0-100% (relative to HyperTheme Editor and Pointel DCCM)

HyperTheme Editor

Pointel DCCM

Developer Tools
100 100%
Developer Tools
0% 0
Call Center Software
0 0%
Call Center Software
100% 100
Design Tools
100 100%
Design Tools
0% 0
Communication
46 46%
Communication
54% 54

User comments

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What are some alternatives?

When comparing HyperTheme Editor and Pointel DCCM, you can also consider the following products

Rainglow Color Themes - 320+ color themes for a variety of editors and software.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Themer - Personalize themes for your terminal/editor/wallpaper/slack

DialogTech - DialogTech is an end-to-end call attribution and conversion platform.

Best Of Themes - The simplest way to browse thousands of website themes

CallScaler - At $0.20 per US phone number, CallScaler is the best solution for scaling your online call tracking website campaigns! Call recording, tracking, routing, analytics & more!

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