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Hubspot Service Hub VS Viber

Compare Hubspot Service Hub VS Viber and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Viber logo Viber

Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Viber Landing page
    Landing page //
    2023-04-19

Hubspot Service Hub videos

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Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Viber videos

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Viber Messenger for Android

More videos:

Category Popularity

0-100% (relative to Hubspot Service Hub and Viber)

Hubspot Service Hub

Viber

Help Desk
100 100%
Help Desk
0% 0
Communication
0 0%
Communication
100% 100
Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100

User comments

Share your experience with using Hubspot Service Hub and Viber. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Viber

Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

Viber Reviews

20 Telegram Alternatives to Chat With in 2024
Viber has really good security and privacy features. It has user verification options plus end-to-end encryption, giving you a combination of safety factors. And it has other cool tools, like setting messages to disappear after a certain time. Viber also has a phone connection so you can call landlines and mobile numbers around the world.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Viber is a very much similar app like telegram which can be downloaded from Play Store and Apple Store for Android and iOS devices, also viber can be used through the web. Though it is a good app, switching through mobile or desktop seems very easy and efficient with viber. Apart from this, Viber also provides status of the messages to the user and keeps the chats private.
Source: www.geeksforgeeks.org
Top 10 Apps like Telegram for Android and IOs [2023]
Viber is an instant messaging software owned by the Japanese multinational firm Rakuten. In addition to instant messaging, Viber Out provides premium international landline and mobile calling services. Users may also share media items like pictures and videos. The service can be accessed on desktop platforms with no mobile connectivity, but users must register and be...
Source: www.clapmessenger.com
The best WhatsApp alternatives for 2023
Viber is free to use, though you can subscribe to 'Viber Out', a service that lets you make unlimited international calls to phones that don't have Viber installed. It's $6 a month.
Source: www.tomsguide.com
The 7 best apps you can use as a WhatsApp alternative
Viber doesn't have the same name recognition as many other communication apps, but like Skype, it is a solid option if you want an app that can also place calls to mobile phones and landlines in addition to chatting with other app users. Free for iPhone and Android, it has voice, video, and text chat features, and it does this with end-to-end encryption for secure...
Source: www.businessinsider.com

What are some alternatives?

When comparing Hubspot Service Hub and Viber, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

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