Software Alternatives & Reviews

Hubspot Service Hub VS Twilio Autopilot

Compare Hubspot Service Hub VS Twilio Autopilot and see what are their differences

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Twilio Autopilot logo Twilio Autopilot

Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Twilio Autopilot Landing page
    Landing page //
    2023-10-06

Hubspot Service Hub videos

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Twilio Autopilot videos

Building Omni-Channel Digital Assistants with Twilio Autopilot - Dabble Lab #190

More videos:

  • Review - Building Bots with Twilio Autopilot & Azure Functions

Category Popularity

0-100% (relative to Hubspot Service Hub and Twilio Autopilot)
Help Desk
100 100%
0% 0
Tool
0 0%
100% 100
Customer Support
65 65%
35% 35
Customer Service
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Twilio Autopilot

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.

Twilio Autopilot Reviews

We have no reviews of Twilio Autopilot yet.
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Social recommendations and mentions

Based on our record, Twilio Autopilot seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hubspot Service Hub mentions (0)

We have not tracked any mentions of Hubspot Service Hub yet. Tracking of Hubspot Service Hub recommendations started around Mar 2021.

Twilio Autopilot mentions (9)

  • Private Relay turned on for my Mac but Little Snitch says Safari is talking to twilio?
    I have Little Snitch installed to monitor network traffic. I have Apple Private Relay turned on and have for some time. I checked my Little Snitch network monitor, and there are two times in the last week that Safari is pegged talking to twilio.com ... Once 5 days ago and once a day ago. what's more, it's almost 1.5 megabytes of data. I can upload screenshots if that helps... But what in the fuck could be going on... Source: about 1 year ago
  • Do you offer SMS through your website?
    You could leverage Twilio's cloud infrastructure for an intermediary number and their SMS services to either forward the message to you or an alternative method that works for you and your business. Source: about 1 year ago
  • I keep getting weird texts and constantly called by weird numbers can someone help me figure this out [Original post deleted]
    Twiliois a major provider of these services, but is just one such example. Source: over 1 year ago
  • question about authy, I received an email from them but when I stand with the mouse on the links the urls are ct sendgrid net, is this legit?
    None of the emails has clickable links, and the URL sent (not-clickable) goes to twilio.com. Source: over 1 year ago
  • Building Rest API with Buildable and Twillo
    So here we get the response from the action from $actions.createOrder if the project is empty means we don't have a product else it returns the order created and sends an SMS to notify the user the order has been created. To get your twilio credentials you need to create an account. - Source: dev.to / over 1 year ago
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What are some alternatives?

When comparing Hubspot Service Hub and Twilio Autopilot, you can also consider the following products

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Gladly - Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.