Software Alternatives, Accelerators & Startups
Register | Login

Hubspot Service Hub VS OpsGenie

Compare Hubspot Service Hub VS OpsGenie and see what are their differences

Hyperview
DCIM software reinvented. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

OpsGenie logo OpsGenie

Alerting and On-Call Management for Dev&Ops Teams
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • OpsGenie Landing page
    Landing page //
    2023-07-22

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

OpsGenie videos

+ Add

Webinar: Introduction to Opsgenie

More videos:

  • Review - Opsgenie: Reporting and Analytics
  • Review - Opsgenie's Post Incident Analysis Report

Category Popularity

0-100% (relative to Hubspot Service Hub and OpsGenie)

Hubspot Service Hub

OpsGenie

Help Desk
100 100%
Help Desk
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Customer Support
100 100%
Customer Support
0% 0
Incident Management
0 0%
Incident Management
100% 100

User comments

Share your experience with using Hubspot Service Hub and OpsGenie. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and OpsGenie

Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

OpsGenie Reviews

Best network monitoring tools of 2020: remote monitoring and management (RMM)
Another strong player in this field is OpsGenie. This operations management service is based in the cloud and its alert notifications extend to mobile as well as desktop, so you can receive network updates via email, SMS and voice calls no matter where you are.
Source: www.techradar.com
PagerDuty Alternatives
OpsGenie extends IT Operations Management to mobile devices. OpsGenie gets alerts from IT management systems and notify the users via iPhone/Android push notifications, email, text messages and voice to text phone calls. OpsGenie automates the notification process, empowering users to receive alert notifications and rapidly respond to them directly from OpsGenie apps.
Source: zapier.com

What are some alternatives?

When comparing Hubspot Service Hub and OpsGenie, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PagerDuty - Cloud based monitoring service

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

VictorOps - We make on-call suck less & help teams to solve problems faster.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Loading...