Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Live Center - Live Center helps news and media companies cover events and breaking news in live feeds. Create Live Blogs with engaging content, interact with your audience, and customize feeds to strengthen your brand.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Medium - Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.