Software Alternatives, Accelerators & Startups

Hubspot Service Hub VS Engati

Compare Hubspot Service Hub VS Engati and see what are their differences

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Engati logo Engati

Adopt the power of automation and AI to engage billions of customers across the globe with the help of Chat Bot and Live Chat options.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Engati Landing page
    Landing page //
    2023-10-07

Engati is a one-stop platform for delighted customers. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we're helping you find those customers too. The award-winning Marketing Automation platform, LeadMi, received some major upgrades and joined our family as Engati Acquire. https://youtu.be/aw1YfynL_4w https://youtu.be/L-qz6QzfAXk

Hubspot Service Hub videos

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Engati videos

Engati Chatbot Platform Review | Best bot platform according to customers

More videos:

  • Review - Engati Chatbot Platform - FAQ(s)

Category Popularity

0-100% (relative to Hubspot Service Hub and Engati)
Help Desk
100 100%
0% 0
Chatbots
0 0%
100% 100
Customer Support
74 74%
26% 26
Business & Commerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Engati

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.

Engati Reviews

  1. User friendly chatbot platform

    Engati is a no code chatbot platform which has an extremely user friendly interface and is also reasonably priced

    ๐Ÿ‘ Pros:    User friendly interface|Reasonable pricing
  2. Train your bot fast

    You can train your chatbot really fast with Engati. Don't need to manually add FAQs, just upload your knowledge-base and their DocuSense technology pulls answers to your users' questions.

    ๐Ÿ‘ Pros:    Multi-channel deployment|No coding required|Easy integration|Multilingual|Easy user interface|Support team always ready|Knowledge base|Multi user product
  3. Easy, Efficient, Value for money

    Been using Engati for over a year now. Had no issues. Their customer support is great and I haven't faced any downtime as of yet. The integrations are top notch and very surprising for the price that they are offering all of it. The best part about it all is that all of this with no coding involved.

    ๐Ÿ Competitors: Kore.ai, ManyChat
    ๐Ÿ‘ Pros:    Easy to use|Great value for the money|Great integrations|No coding required|Great customer support

What are some alternatives?

When comparing Hubspot Service Hub and Engati, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Agentbot - Agentbot is a Conversational AI Chatbot that enables you to automate, communicate and fix issues quickly with AI technology through Chatbots.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rapiwha - Rapiwha provides an all-in-one WhatsApp API for businesses to grow without loss.