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Hubspot Service Hub VS Bazaarvoice

Compare Hubspot Service Hub VS Bazaarvoice and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Bazaarvoice logo Bazaarvoice

Putting customers at the heart of your brand lets you efficiently
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • Bazaarvoice Landing page
    Landing page //
    2023-09-18

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Bazaarvoice videos

+ Add

Bazaarvoice - Google Seller Ratings. How to Get Them and Smash the Competition.

More videos:

  • Review - The Bazaarvoice Network — The world's largest shopping network
  • Review - 2008 Bazaarvoice Montage (Year 3 in Review)

Category Popularity

0-100% (relative to Hubspot Service Hub and Bazaarvoice)

Hubspot Service Hub

Bazaarvoice

Help Desk
100 100%
Help Desk
0% 0
Product Reviews
0 0%
Product Reviews
100% 100
Customer Support
100 100%
Customer Support
0% 0
Online Reviews
0 0%
Online Reviews
100% 100

User comments

Share your experience with using Hubspot Service Hub and Bazaarvoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and Bazaarvoice

Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

Bazaarvoice Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Bazaarvoice Ratings & Reviews is one of the productss in the Bazaarvoice Suite that enables businesses to collect user generated content (UGC) from their customers. This customer feedback tool collects and publishes ratings and reviews, videos and photos of customer experiences with products and also allows them to ask questions.
Source: mopinion.com

Social recommendations and mentions

Based on our record, Bazaarvoice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hubspot Service Hub mentions (0)

We have not tracked any mentions of Hubspot Service Hub yet. Tracking of Hubspot Service Hub recommendations started around Mar 2021.

Bazaarvoice mentions (1)

  • Email saying to Share my experience with Google actually points to bazaarvoice.com
    Bazaarvoice is a commercial marketing site and as far as I know, is not at all responsible for posting reviews to Google. Yet, I received an email from noreply@hrblock.com with text, "Share your experience with Google" but a link that jumps to bazaarvoice.com to answer a couple questions like a review might look like. After posting my review, I noticed the site was not on Google or H&R Block and I'm worried I... Source: about 3 years ago

What are some alternatives?

When comparing Hubspot Service Hub and Bazaarvoice, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Trustpilot - We're all about consumer reviews. Get the real inside story from shoppers like you.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

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