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HostedMetrics VS Jira Service Desk

Compare HostedMetrics VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HostedMetrics logo HostedMetrics

Managed and hosted versions of various metrics platforms and time-series databases, as a service. InfluxDB, Graphite, and more. Sensibly pre-configured and includes Grafana and alerting.

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • HostedMetrics Landing page
    Landing page //
    2023-07-25

Metrics platforms and time-series databases are complicated and require careful configuration, and setting up is quite difficult.

HostedMetrics.com gives you a hosted and managed version of your favorite metrics platform that is easy to use, reliable, and lets you set up easily. Our solutions are hassle-free and allow you to quickly get back to focusing on your product.

Currently, we offer InfluxDB as a service, and soon we'll also offer Graphite, Akumuli, DalmatinerDB, Prometheus, and RiakTS.

  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

HostedMetrics videos

No HostedMetrics videos yet. You could help us improve this page by suggesting one.

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Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to HostedMetrics and Jira Service Desk)

HostedMetrics

Jira Service Desk

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Log Management
100 100%
Log Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HostedMetrics and Jira Service Desk

HostedMetrics Reviews

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Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing HostedMetrics and Jira Service Desk, you can also consider the following products

Telegraf - Telegraf is the Agent for Collecting & Reporting Metrics & Data.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

collectd - System and applications metrics collector

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fluent Bit - Data collector and log forwarder.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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