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Hiver VS AzureDesk

Compare Hiver VS AzureDesk and see what are their differences

Zendesk
Zendesk is a beautiful, lightweight help-desk solution. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Hiver logo Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

AzureDesk logo AzureDesk

Azuredesk.co is an online customer service software and support ticket help desk application for small business and fast-growing companies. Get a free trial today!
  • Hiver Landing page
    Landing page //
    2023-10-08
  • AzureDesk Landing page
    Landing page //
    2018-09-30

Hiver videos

+ Add

Paysage d'Hiver - Im Wald ALBUM REVIEW

More videos:

  • Review - Giorgio Armani - Vetiver Babylone/D'Hiver Review
  • Review - (4K) Hiver The Honey Ale By Hiver Beers | Craft Beer Review

AzureDesk videos

+ Add

AzureDesk Demo

More videos:

  • Demo - AzureDesk Introduction Demo
  • Review - Whiteboard Animation Video / Azuredesk

Category Popularity

0-100% (relative to Hiver and AzureDesk)

Hiver

AzureDesk

Email Automation
100 100%
Email Automation
0% 0
Help Desk
0 0%
Help Desk
100% 100
Email Management
100 100%
Email Management
0% 0
Customer Support
65 65%
Customer Support
35% 35

User comments

Share your experience with using Hiver and AzureDesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hiver and AzureDesk

Hiver Reviews

We have no reviews of Hiver yet.
Be the first one to post

AzureDesk Reviews

8 Zendesk Alternatives to Rock Your Customer Service
AzureDesk is cloud-based help desk software aimed at small businesses. It offers a knowledge base with real-time, auto-suggest type search. A knowledge base is only as good as its search: irrelevant answers or slow results mean you’ll still end up with a customer support ticket, and a more frustrated customer.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, Hiver seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hiver mentions (5)

  • Is there a better way to have a customer-facing inbox?
    Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: about 1 year ago
  • Email for small business team
    If you're u sing shared inboxes, you may want to consider https://hiverhq.com/ or https://www.dragapp.com/ for doing shared inbox functionality with workspace. Source: about 1 year ago
  • alternative ticketing systems?
    You might want to check out Hiver. It's built on top of Gmail, it's really easy to set up and even easier to grasp. It has all the features that your team would need to run its support operations successfully. And its pretty cost-effective against Zendesk. Source: about 1 year ago
  • Reporting
    Hey I was wondering if you considered trying Hiver since you mentioned that all CX operations were conducted out of Gmail. Hiver's a support solution that works on top of Gmail UI and is therefore really easy to use. Full disclosure: I work with the content team at Hiver. Source: over 1 year ago
  • Discovering the value of Mattermost Playbooks
    I'm thinking that all these other apps might be facilitated in Mattermost. Probably not the email client and inbox email sharing but perhaps there's an integration to another tool like front.com or hiverhq.com (gmail based) that would help take care of managing email too. Source: over 1 year ago

AzureDesk mentions (0)

We have not tracked any mentions of AzureDesk yet. Tracking of AzureDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing Hiver and AzureDesk, you can also consider the following products

Clean Email - Clean Email is an online service that empowers you to take control of your mailbox.

Issuetrak - Issue tracking software for help desk and customer service

MailClark - The Slack bot for external communications

Deskun - Deskun is a Help Desk system inside Gmail. It enables you to support customers directly from your mailbox, manage projects, and use free features for Gmail.

Nylas Mail - The Nylas Cloud API powers your application with email, calendar & contacts features. Built-in features for better email, calendar, and contact management.

Kapdesk - Kapdesk offers support teams with a helpdesk software to streamline support tasks.

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