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Hipporello VS Salesforce Service Cloud

Compare Hipporello VS Salesforce Service Cloud and see what are their differences

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Hipporello logo Hipporello

A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Hipporello Landing page
    Landing page //
    2022-10-17

A Trello Power-up connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails. It turns your Trello board into an easy to use service desk. Turn your Trello board into an easy to use service desk.

What can Hipporello Service Desk do for you?

  • Bring customer requests into Trello boards and continue to communicate with them on Trello
  • No separate tool for communication
  • Replace your contact us forms on your websites with Trello backed contact forms
  • Get bug reports from your customers and create Trello cards for each of these
  • Forward your support emails like support@, help@, jobs@, sales@, etc. to Hipporello Service Desk and use Trello as a shared inbox for your team

Hipporello Service Desk has the following features:

  • Email-to-board
  • Form-to-board
  • Drag and drop enabled form editor
  • Automations
  • Branded web portal for forms
  • Custom Domain
  • Email Notifications
  • Form Access Policies
  • User Tracking
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Hipporello

Website
hipporello.com
Pricing URL
Official Hipporello Pricing
$ Details
freemium $10.0 / Monthly (Unlimited cases, private forms, custom domain and more)
Platforms
Web
Release Date
2020 July
Edit details

Salesforce Service Cloud

Website
salesforce.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Hipporello videos

+ Add

How it works?

Salesforce Service Cloud videos

+ Add

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Hipporello and Salesforce Service Cloud)

Hipporello

Salesforce Service Cloud

Customer Support
3 3%
Customer Support
97% 97
Help Desk
2 2%
Help Desk
98% 98
CRM
100 100%
CRM
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hipporello and Salesforce Service Cloud

Hipporello Reviews

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Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Hipporello and Salesforce Service Cloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dislack - Form creation for the modern maker

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zoho Desk - Industry's first context-aware Helpdesk Software

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