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Highrise VS Zendesk Support

Compare Highrise VS Zendesk Support and see what are their differences

Zoho Desk
Industry's first context-aware Helpdesk Software featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Highrise logo Highrise

Save and organize notes and email conversations for up to 30,000 customers and contacts. Keep track of proposals and deals.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • Highrise Landing page
    Landing page //
    2021-10-07
Not present

Highrise videos

No Highrise videos yet. You could help us improve this page by suggesting one.

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Zendesk Support videos

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Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to Highrise and Zendesk Support)

Highrise

Zendesk Support

CRM
60 60%
CRM
40% 40
Customer Support
0 0%
Customer Support
100% 100
Sales
100 100%
Sales
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Highrise and Zendesk Support

Highrise Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Highrise is no longer accepting new sign-ups. I actually wanted to try them out. However, existing users can continue to use it forever (or at least until the end of the Internet).
Source: blog.capterra.com

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, Highrise seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Highrise mentions (1)

  • Anatomy Of A Profitable Open-Source Project
    Sales tool expenses are modest. We use LinkedIn for lead generation and a cost-effective CRM (Highrise) for tracking. Communication is through email, WhatsApp, and chat (powered by Chatwoot).Our marketing budget is around €20k this year, primarily for tech newsletter sponsorships. - Source: dev.to / 7 months ago

Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing Highrise and Zendesk Support, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Zoho Desk - Industry's first context-aware Helpdesk Software

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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