Software Alternatives, Accelerators & Startups
Register | Login

HiConversion VS Smaply

Compare HiConversion VS Smaply and see what are their differences

TradingJournal
TradingJournal is a modern trade tracking app that helps traders understand their performance, reduce emotional mistakes, and optimize strategies. With risk analysis, pattern detection, and visual insights. Free and ad-free. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

HiConversion logo HiConversion

HiConversion provides enterprise e-commerce optimization solutions for sustainable revenue growth in real-time.

Smaply logo Smaply

Online tool for customer journey maps, personas, and journey management. Try for free. The best hub for customer experience insights. Great customer support.
  • HiConversion Landing page
    Landing page //
    2023-07-29
  • Smaply
    Image date //
    2024-10-21

A new era of journey management is here! Smaply helps organizations of all sizes and industries manage their customer experience. This dedicated tool for journey management solves many pain points that occur when using whiteboard tools, such as finding previous boards, connecting with live data, reusing data from journeys in other visualizations (such as an opportunity portfolio) and many more. We offer tools and knowledge to help experience innovators embed and scale customer centricity in their organizations. Founded by the main author of the design and business bestsellers “This is Service Design Thinking” and ‘This is Service Design Doing’, Marc Stickdorn, we practice what we preach and apply service design to develop our tools together with our users. Smaply is made for journey mapping and journey management. It allows you to customize the structure of your journey maps in a flexible and user-friendly editor – simply create maps the way you want them to be. Manage customer experience with a complete, yet simple overview of all CX projects going on in an organization and make Smaply a central, accessible, and insightful hub for all your CX endeavors. Easily evaluate and prioritize touchpoints, pain points, and opportunities. The Smaply blog provides you with in-depth knowledge about customer-centered innovation. You can find interviews with various experts in the field, as well as case studies, guides, and much more. There’s a wide variety of information to be found on the blog, ranging from trending topics in service design and customer experience, as well as tutorials and industry-specific content.

HiConversion

Website
hiconversion.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Smaply

Website
smaply.com
Pricing URL
Official Smaply Pricing
$ Details
freemium €390.0 / Annually (Basic plan, billed monthly per user)
Platforms
Www.smaply.com
Edit details

HiConversion features and specs

No features have been listed yet.

Smaply features and specs

  • User-Friendly Interface
    Smaply offers an intuitive and approachable user interface that makes it easier for users to create customer journey maps, personas, and stakeholder maps without extensive training or expertise.
  • Collaboration Features
    The platform supports collaboration, allowing team members to work together in real-time or asynchronously, which enhances the ability to incorporate diverse insights and feedback into projects.
  • Comprehensive Tools
    Smaply provides a wide range of tools including journey mapping, persona creation, and stakeholder mapping, making it a versatile solution for customer experience design and management.
  • Export and Sharing Options
    Users can easily export their maps and diagrams in different formats, facilitating seamless sharing and integration into presentations or reports.
  • Customization
    The platform allows for significant customization to fit the specific needs and branding of different projects, enabling users to tailor the experience to their use case.

Possible disadvantages of Smaply

  • Pricing
    Smaply may be considered expensive for small businesses or individual practitioners, especially when multiple team members need access to the platform.
  • Learning Curve
    Despite being user-friendly, new users might encounter a learning curve to fully leverage all the features and effectively integrate them into their workflow.
  • Limited Offline Access
    As a cloud-based tool, Smaply requires an internet connection to access and use, which can be a limitation for users needing offline capabilities.
  • Feature Overload
    Some users might find the wide range of features overwhelming, especially if they only require basic journey mapping or persona creation functionalities.
  • Dependency on Internet Connection
    Inconsistent or slow internet connectivity can hinder the performance and accessibility of the tool, affecting productivity.

HiConversion videos

No HiConversion videos yet. You could help us improve this page by suggesting one.

Add video

Smaply videos

+ Add

Why to use a digital tool for customer journey maps

More videos:

  • Review - Create a Customer Journey Map using Smaply
  • Tutorial - How to create a customer journey map with Smaply (Part 2)

Category Popularity

0-100% (relative to HiConversion and Smaply)

HiConversion

Smaply

Analytics
100 100%
Analytics
0% 0
Customer Journey
0 0%
Customer Journey
100% 100
Web Analytics
100 100%
Web Analytics
0% 0
Marketing Platform
0 0%
Marketing Platform
100% 100

User comments

Share your experience with using HiConversion and Smaply. For example, how are they different and which one is better?
Log in or Post with

What are some alternatives?

When comparing HiConversion and Smaply, you can also consider the following products

Gotcha - User-centric analytics & triggers, driven by micro-surveys

Uxpressia - Create customer journey maps, personas & impact maps online

Sitecore - Sitecore A/S has produced the Sitecore content management system since 1999.

Custellence - Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Abacus Webvision Cloud - Webvision Cloud is a customer experience management platform comprising of mobile-friendly website, CMS and an audience engagement database.

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

Loading...