Copper might be a bit more popular than HESK. We know about 1 link to it since March 2021 and only 1 link to HESK. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I cannot remember if HESK does natively or if we changed the PHP to query / populate the user details. Source: about 1 year ago
I've seen Copper CRM work quite well for contractors (assuming that your team is using or open to using Google Workspace - if you're not using Google Workspace, I'd probably ask why not? But then recommend you to use Pipedrive if you're not willing to switch to Google Workspace). Source: over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Zoho CRM - Omnichannel CRM for Businesses of all sizes
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
osTicket - osTicket is a widely-used open source support ticket system.
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.