Based on our record, Prometheus seems to be a lot more popular than HESK. While we know about 225 links to Prometheus, we've tracked only 1 mention of HESK. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I cannot remember if HESK does natively or if we changed the PHP to query / populate the user details. Source: about 1 year ago
It's like Prometheus, but for logs. Okay it's not really to do with the Norse or Greek gods, instead Loki is a horizontally-scalable, highly-available, multi-tenant log aggregation system inspired by the open source project Prometheus. Built by Grafana Labs, Loki is designed for ease of use. Instead of indexing the contents of the logs, Loki provides a set of labels for each log stream. The latest update includes... - Source: dev.to / 6 days ago
Developers widely use Prometheus as a system for operational monitoring and alerting for their projects. Here is a list of tools for monitoring frontend services with Prometheus. - Source: dev.to / 29 days ago
Distributed system administrators need mechanisms and tools for monitoring individual nodes in order to analyze the system and promptly detect anomalies. Developers also need effective mechanisms for analyzing, diagnosing issues, and identifying bugs in protocol implementations. Logging, tracing, and collecting metrics are common observability techniques to allow monitoring and obtaining diagnostic information... - Source: dev.to / about 1 month ago
Setting up monitoring for a system, especially one involving GRPC communication, provides crucial visibility into its operations. In this guide, we walked through the steps to instrument both a GRPC server and client with Prometheus metrics, exposed those metrics via an HTTP endpoint, and visualized them using Grafana. The Docker-Compose setup simplified the deployment of both Prometheus and Grafana, ensuring a... - Source: dev.to / about 1 month ago
Alerting and Notification: Select a tool with flexible alerting mechanisms to proactively detect anomalies or deviations from defined thresholds. Consider asking questions like "Does this tool offer customizable alerting options and support notification channels that suit our team's communication preferences?" A tool like Prometheus provides robust alerting capabilities. - Source: dev.to / about 1 month ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Grafana - Data visualization & Monitoring with support for Graphite, InfluxDB, Prometheus, Elasticsearch and many more databases
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.
osTicket - osTicket is a widely-used open source support ticket system.
Zabbix - Track, record, alert and visualize performance and availability of IT resources