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Heroku Enterprise VS ConnectWise Automate

Compare Heroku Enterprise VS ConnectWise Automate and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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Heroku Enterprise logo Heroku Enterprise

Heroku Enterprise is a flexible IT management for developers that lets them build apps using their preferred languages and tools like Ruby, Java, Python and Node.

ConnectWise Automate logo ConnectWise Automate

Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .
  • Heroku Enterprise Landing page
    Landing page //
    2023-01-23
  • ConnectWise Automate Landing page
    Landing page //
    2023-05-12

Heroku Enterprise features and specs

  • Scalability
    Heroku Enterprise offers robust tools for scaling applications easily. You can add more compute resources with just a few clicks, making it simpler to handle traffic spikes and growing user bases.
  • Ease of Use
    Heroku is known for its developer-friendly environment, which simplifies deployment and management of applications. The platform abstracts much of the underlying infrastructure complexity, allowing developers to focus more on coding.
  • Integration
    Heroku Enterprise integrates smoothly with other Salesforce services and third-party tools, providing versatility and extending the capabilities of your applications.
  • Security
    Heroku Enterprise offers enhanced security features such as private spaces, TLS encryption, and compliance with industry standards (e.g., HIPAA, PCI). It ensures that enterprise-level security requirements are met.
  • Support
    Heroku Enterprise clients receive premium support services, including 24/7 customer service, which ensures that any technical issues are resolved quickly and efficiently.

Possible disadvantages of Heroku Enterprise

  • Cost
    Heroku Enterprise can be quite expensive, especially for smaller companies or startups. The pricing structure might be prohibitive for some organizations.
  • Limited Control
    While the ease of use is a strong point, it also means less control over the underlying infrastructure. This can be a drawback for businesses with specific configurations or those requiring deep infrastructure customizations.
  • Performance
    Despite its strong scalability features, some users report that Heroku applications can experience latency issues under heavy load, which might affect performance.
  • Vendor Lock-in
    Relying heavily on Heroku Enterprise for application deployment could pose a risk of vendor lock-in, making it challenging to migrate to other platforms in the future.
  • Customization Limitations
    While Heroku offers numerous add-ons and integrations, it still has limitations in terms of customization compared to managing your own infrastructure, which could be a disadvantage for highly specialized applications.

ConnectWise Automate features and specs

  • Robust Automation
    ConnectWise Automate offers extensive automation capabilities, allowing IT teams to automate repetitive tasks and manage complex workflows efficiently.
  • Comprehensive Monitoring
    The platform provides advanced monitoring tools that help in identifying and resolving issues proactively, improving system reliability and performance.
  • Scalability
    ConnectWise Automate is highly scalable, making it suitable for businesses of all sizes, from small enterprises to large corporations.
  • Integrations
    It integrates seamlessly with other ConnectWise products and a wide range of third-party applications, offering a cohesive IT management experience.
  • Customizability
    The platform offers a high degree of customization, allowing IT teams to tailor the system to meet their specific needs and workflows.

Possible disadvantages of ConnectWise Automate

  • Complexity
    Due to its extensive feature set, ConnectWise Automate can have a steep learning curve, requiring significant time and effort to master.
  • Cost
    The platform can be expensive, particularly for smaller businesses or those with limited budgets, potentially making it a less viable option.
  • Performance Issues
    Some users have reported slow performance and occasional glitches, which can be frustrating when managing critical IT tasks.
  • Support
    While ConnectWise offers support, some users have found the quality and responsiveness of their support services to be lacking.
  • Initial Setup
    The initial setup and configuration process can be time-consuming and complex, requiring considerable technical expertise.

Heroku Enterprise videos

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ConnectWise Automate videos

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Webinar Recording: What's new in ConnectWise Automate 12

More videos:

  • Review - ConnectWise Automate: A really great product

Category Popularity

0-100% (relative to Heroku Enterprise and ConnectWise Automate)

Heroku Enterprise

ConnectWise Automate

Monitoring Tools
38 38%
Monitoring Tools
62% 62
IT Management
0 0%
IT Management
100% 100
Backup & Restore
100 100%
Backup & Restore
0% 0
Tool
100 100%
Tool
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Heroku Enterprise and ConnectWise Automate

Heroku Enterprise Reviews

We have no reviews of Heroku Enterprise yet.
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ConnectWise Automate Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ConnectWise Automate is a rich features platform and is available for small to medium-sized businesses. Most of the companies have not provided the prices for their RMM solution. However, it could be $700 and above for one-time fees. For the subscription-based model, it could be in the range of $50 to $200 per technician per month.
Source: www.softwaretestinghelp.com
12 Best RMM Software and Tools for 2021
ConnectWise Automate is a top RMM tool because it provides MSPs with a centralized console to manage their client’s entire IT asset inventory. Everything from autodiscovery to the patch management process is built to help the user monitor a remote network as easily as possible. That includes physical devices and virtual services.
Source: www.comparitech.com
8 Best RMM Software and Tools
ConnectWise develops IT management software tailored for Technology Solution Providers (TSP). Along with their strong product portfolio, they include ConnectWise Automate which is an RMM platform with a strong focus on automation. ConnectWise Automate RMM can proactively monitor and manage endpoints in large-scale networks. The software can auto-discover assets, schedule...
Source: www.pcwdld.com
Top IT Management Software 2021
As a large organization, you have a ton of devices on your network and need to be able to get to them all in case of an incident. Connectwise Automate offers quick access to all of the endpoints on your network, so you can resolve issues quickly and keep any downtime to a minimum. The system even automatically scans the network to detect all devices and make sure every entry...
Source: www.itbusinessedge.com
15 Best IT Monitoring Tools and Software
ConnectWise Automate (previously LabTech) is an RMM product that automates all stages of the monitoring process, from discovery to patching.
Source: blog.inedo.com

What are some alternatives?

When comparing Heroku Enterprise and ConnectWise Automate, you can also consider the following products

ManageEngine RecoveryManager Plus - RecoveryManager Plus is one such enterprise backup solution which has the ability to easily backup and restores both the domain controllers and virtual machines.

NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

SECDO - SECDO offers automated endpoint security and incident response solutions

Microsoft Operations Management Suite - Microsoft Operations Management Suite enables user to gain visibility and control across the hybrid cloud with simplified operations management and security

Traverse Monitoring - Traverse Monitoring is an IT Management software that provides businesses with a network monitoring solution which is capable of handling the tasks of monitoring private clouds, distributed network infestation and virtualized infrastructure.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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