Software Alternatives, Accelerators & Startups

Herbie.ai VS BoldDesk

Compare Herbie.ai VS BoldDesk and see what are their differences

Herbie.ai logo Herbie.ai

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture Virtual Smart Assistant who can speak to your customers and help them with all their queries, transactions and many.

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
Visit Website
  • Herbie.ai Landing page
    Landing page //
    2022-02-13

Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text.

Herbie is a full time, multicultural, multi-ethnic, multilingual and multi-voice culture digital smart assistant who can speak to your customers and support them by resolving their queries, purchases and so on. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Herbie digitally transforms your business by interacting with your customers in their preferred language. This artificially intelligent bot, an unprecedented and sophisticated voice assistant is far beyond conventional Chatbot.

  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

Herbie.ai

Website
herbie.ai
Pricing URL
-
$ Details
freemium
Platforms
Android iOS Web Mac OSX Linux Slack Cloud Facebook Messenger
Release Date
2019 February

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Herbie.ai features and specs

  • Easy to Set-up and use: Yes
  • Free Trial: Free trial available
  • Fast: Yes
  • Demo: Free Demo
  • Boosting Brand Value: Helps to increase in Sales Revenue
  • 24 x 7 x 365: Serve your Visitors / Customers / Employees / Suppliers 24 x 7 x 365
  • 13+ Social Media Channels: Instantly launch across 13+ Social Media Channels

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Herbie.ai videos

Education Chatbot

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Category Popularity

0-100% (relative to Herbie.ai and BoldDesk)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Chatbots
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Herbie.ai and BoldDesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Herbie.ai and BoldDesk

Herbie.ai Reviews

  1. This AI enabled live chat software improved my business

    It has a lot of features with Ease of use, great with FB messenger chat integration. A very good level and very advanced functionalities. Impressed with the way the AI chatbot works

    ๐Ÿ Competitors: Floatbot AI Agent Assist, haptik, Engati
    ๐Ÿ‘ Pros:    Good quality|Easy integration|Improves your productivity
    ๐Ÿ‘Ž Cons:    Costly

BoldDesk Reviews

We have no reviews of BoldDesk yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Herbie.ai should be more popular than BoldDesk. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Herbie.ai mentions (6)

  • Your best tips to make your business thrive?
    Since you are done marketing, you will have the clear view of targeting customer. Build your Audience easily using your website with Conversational AI chatbot can help you to increase sales, resolving customer queries, purchases and so on. You can also use AI chatbot in platforms like WhatsApp, Facebook, Twitter and can integrate with CRM. It can be used in vertical sectors to transforms your business. Source: about 1 year ago
  • Feedback for growing my No BS Startup Guide: Validate, Launch and Grow your startup 3-5x faster with 400+ Step by Step action items.
    I think its for a promotional Thread, instead people now a days are clever and using Two- way Voice based technology like us, and generate more enquiry and brand products. Source: about 1 year ago
  • Looking Ways to improve your Business organically
    If you are looking to improve your business beyond normal way, then grow your business and increase sales and resolving Conversational AI Chatbot Assistant. It helps your business in upscaling the business, this can be done in a variety of ways, such as through an API, a webhook, or even directly into the codebase. Chatbot integration allows businesses to automate customer service tasks and provide customers with... Source: about 1 year ago
  • Can you imagine what your business would look like if an automated system works 24/ 7?
    Did we imagine? That automation will be helping the human task and help in upscaling the business. Technology that helps humans to solve customer queries in a two-way conversational way, reduce labor cost, focus on other aspects of the business. Finally, it would provide customers with a more reliable and consistent experience, as the automated system would be able to respond quickly and accurately to customer... Source: about 1 year ago
  • Whitepaper: Why Conversational AI is the customer service of tomorrow
    AI Smart Assistant is a type of artificial intelligence (AI) technology that enables users to interact with their devices in a more natural and intuitive way. It is designed to understand natural language, interpret user commands, and provide relevant information or services. AI Smart Assistants are becoming increasingly popular as they make it easier for users to access information and services quickly and... Source: over 1 year ago
View more

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 10 months ago

What are some alternatives?

When comparing Herbie.ai and BoldDesk, you can also consider the following products

Kore.ai - Kore.ai is the only AI chatbot platform built with the enterprise in mind. Build NLP-ready chatbots that use ML and AI to complete all types of tasks. Demo Now

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

haptik - The first always-on metronome for Apple Watch

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dialogflow - Conversational UX Platform. (ex API.ai)

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community