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Helpy.io VS Vivantio

Compare Helpy.io VS Vivantio and see what are their differences

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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Vivantio logo Vivantio

The most flexible, reliable, trusted IT service management software on the market.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Vivantio Landing page
    Landing page //
    2023-05-09

Helpy.io videos

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Vivantio videos

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The Vivantio Platform: An Introduction

More videos:

Category Popularity

0-100% (relative to Helpy.io and Vivantio)

Helpy.io

Vivantio

Help Desk
44 44%
Help Desk
56% 56
Customer Support
53 53%
Customer Support
47% 47
CRM
100 100%
CRM
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

Share your experience with using Helpy.io and Vivantio. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Vivantio mentions (0)

We have not tracked any mentions of Vivantio yet. Tracking of Vivantio recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and Vivantio, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

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