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Helpy.io VS Ticketier

Compare Helpy.io VS Ticketier and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Ticketier logo Ticketier

Superhuman for customer support tickets
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Ticketier Landing page
    Landing page //
    2021-09-18

Helpy.io videos

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Ticketier videos

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ASP.NET Core Web API Ticketier project | CRUD and Search | .NET 7 API | Entity Framework Core

Category Popularity

0-100% (relative to Helpy.io and Ticketier)

Helpy.io

Ticketier

Help Desk
68 68%
Help Desk
32% 32
Customer Support
62 62%
Customer Support
38% 38
CRM
63 63%
CRM
37% 37
Customer Service
56 56%
Customer Service
44% 44

User comments

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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Ticketier mentions (0)

We have not tracked any mentions of Ticketier yet. Tracking of Ticketier recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and Ticketier, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpNinja - Simple & Affordable help desk

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

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