Software Alternatives & Reviews

Helpy.io VS SupportPal

Compare Helpy.io VS SupportPal and see what are their differences

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

SupportPal logo SupportPal

Smart self-hosted customer support help desk software.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • SupportPal Landing page
    Landing page //
    2022-05-05

Category Popularity

0-100% (relative to Helpy.io and SupportPal)
Help Desk
78 78%
22% 22
Customer Support
74 74%
26% 26
CRM
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

SupportPal mentions (0)

We have not tracked any mentions of SupportPal yet. Tracking of SupportPal recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and SupportPal, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAHO.co.in - Support and Help Online Help desk ticketing complaint management system, telegram channel based Saas software . register complaints via telegram and manage in app

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Faveo HELPDESK - Faveo Help Desk is an open-source helpdesk software solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HESK - Hesk is a PHP-based help desk software that runs with a MySQL database.