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Helpy.io VS Planisware

Compare Helpy.io VS Planisware and see what are their differences

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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Planisware logo Planisware

Planisware PPM software supports NPD and R+D processes to help organizations make confident business decisions.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Planisware Landing page
    Landing page //
    2023-09-18

Helpy.io videos

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Planisware videos

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Planisware Enterprise – how does it meet the key requirements for PPM tools?

More videos:

  • Review - 3- Planisware Project Planning

Category Popularity

0-100% (relative to Helpy.io and Planisware)

Helpy.io

Planisware

Help Desk
100 100%
Help Desk
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Support
100 100%
Customer Support
0% 0
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helpy.io and Planisware

Helpy.io Reviews

We have no reviews of Helpy.io yet.
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Planisware Reviews

The Ultimate List of 20 Best AI Work Management Tools
AI assistant: Planisware accelerates project creation using Generative AI to assist in WBS and schedule generation, improves user adoption with the AI-powered chatbot Oscar, automates data retrieval and entry, enhances data quality with anomaly detection, and automates forecasting through predictive analytics for more accurate project planning and decision-making.
Source: ppm.express

Social recommendations and mentions

Based on our record, Helpy.io should be more popular than Planisware. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Planisware mentions (1)

  • We need to talk about parentheses
    Examples (for Common Lisp, so not citing Emacs): reddit v1, Google's ITA Software that powers airfare search engines (Kayak, Orbitz…), Postgres' pgloader (http://pgloader.io/), which was re-written from Python to Common Lisp, Opus Modus for music composition, the Maxima CAS, PTC 3D designer CAD software (used by big brands worldwide), Grammarly, Mirai, the 3D editor that designed Gollum's face, the ScoreCloud app... - Source: Hacker News / 3 months ago

What are some alternatives?

When comparing Helpy.io and Planisware, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sciforma - Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ITM Platform - Cloud-based Project Management Solutions

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Workfront - Award winning project management software helps you manage projects in one place. A cloud-based work management tool for marketing and IT teams.

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